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TD Bank Sr Mgr, Credit Cards & Unsecured Lending Strategic Delivery & Planning in Wilmington, Delaware


Job Title:

Sr Mgr, Credit Cards & Unsecured Lending Strategic Delivery & Planning

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

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Department Overview:

TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs through TD Retail Card Services; and co-branded and private label card partnerships. Our credit cards are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations.


United States

Job Requirements:

Conducts research, analysis and prepares briefings, coordinating communication efforts (presentations, media relations and public relations), anticipating and managing both short term and longer term objectives/outcomes/initiatives and maintaining a current understanding of TDBG strategies and direction

Provides expertise and supports the planning and the decision support process for a broad and diverse portfolio of activities, coordinating with a variety of internal stakeholders on behalf of the executive

Organizes and participates in management committees and/or similar forums providing necessary research, analysis and recommendations for planning and decision support purposes on behalf of the executive

Provides the executive with an overview of key management information, discussions and/or business issues in advance of business meetings and events, co-ordinate follow-up on outstanding issues as required

Develops and maintains strong working relationships with leaders, business heads and partners across the business/function and other corporate functions

Ensures executive is briefed and prepared in advance of meetings and presentations; agendas and invitees assembled, pre-read material prepared and distributed in consultation with TDBG executives, minutes or previous discussions prepared and distributed

Reviews/summarizes key discussions and/or business issues in advance

Identifies issues requiring research or analysis, determines solutions directly or in consultation with relevant functional/business heads, other internal/external groups as necessary, provides meaningful insight/information in response to issues/questions raised

Supports development and tracking of milestones and other performance management tools and processes - provides summary reports on progress for executive consideration

Supports preparation and delivery of Board-level related materials, financial analysis, coordinating communication efforts, anticipating and managing short term and longer term business/functional objectives or outcomes

Maintains strong organizational awareness and a current understanding of TDBG priorities and overall TDBG strategies and direction

Provides operational support and/or optimize on process improvement s as appropriate

Provides support to any working groups tasked with deliverables from these activities

  • Must be eligible for employment under regulatory standards applicable to the position.


Standard Office Hours

Job Description:

The Strategy and Planning Senior Manager provides a diverse range of analytical research, strategic and/or operational support and acts as the representative of the executive on a broad range of matters as assigned. The position requires a highly effective communicator with expertise in providing decision support and insight to senior leaders, and discreetly managing matters that are both sensitive and highly confidential in nature.

Core Responsibilities:

-\tWill become the strategic partner to Head of the PMD team, will own the 12-24 month rolling roadmap for the US Cards Delivery Team at TD

-\tNeeds to be a strong team leader, able to set a vision for the team and execute accordingly

-\tWill collaborate closely with our LOB partners to understand their business strategies and drive their goals to tangible results

-\tWill oversee the intake, prioritization, and capacity planning, for the CCUL Delivery team

-\tDevelop Change Management routines, constantly assessing gaps and improving performance

-\tBuild Project Delivery Governance, establish KPI's and track achievements

-\tAbility to have fun and get stuff done


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Delaware, Maine, New Jersey, South Carolina


Falmouth (ME), Greenville, Mount Laurel, Ramsey, Wilmington


Bachelor’s degree or equivalent experience

7 + years of experience

Seasoned professional who can demonstrate relationship management breadth and influence in leading, planning and executing strategic initiatives

Proven track record for success having demonstrated the ability to take independent action to achieve results

Demonstrates experience in managing multiple and/or complex issues with a high level of organizational awareness

Strong relationship, interpersonal, influencing and negotiation skills

Ability to negotiate and facilitate at multiple levels within the business

Strong analysis and problem solving skills as well as proven time management and organizational capabilities

Excellent written and verbal communication skills

Organizational awareness and understanding of company's programs/polices

Familiarity with the “Project Management Methodology” having managed or participated in a multitude of projects an asset

Preferred Qualifications

-\tRequires excellent people skills, collaborating across teams and ability to have difficult discussions when necessary

-\tArticulate, creative,

-\tAgile, Waterfall, JIRA, Confluence, Teams, SharePoint MS Project

-\tRoadmapping experience a must!

-\tStrategic project prioritization experience preferably

-\tBusiness case or cost benefit analysis exposure required

-\tMBA preferably

Work Location:

1313 North Market Street, 535 East Crescent Avenue, 70 Gray Road West Falmouth Crossing, Greenville Campus Building A - 200 Carolina Point Parkway, Mount Laurel - 12000 Horizon Way

Business Line:


Job Category - Primary:

Product Management & Development

Job Category(s):

Product Management & Development

**Province/State (Primary):


ProvState 2:

New Jersey

ProvState 3:

New Jersey

ProvState 4:


ProvState 5:

South Carolina

City (Primary):


City(s) 2:

Mount Laurel

City(s) 3:


City(s) 4:

Falmouth (ME)

City(s) 5:


Job Family:

Special Assistant

Time Type:

Full Time

Employment Type:


Work Remotely:


Compensation Information:

For additional information regarding the compensation of this position, please click here

Benefits Information:

For an overview of TD's Benefits program, please visit TD's Total Rewards site (

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