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TD Bank Product Group Manager - Credit Card Core Processor in Wilmington, Delaware


Job Title:

Product Group Manager - Credit Card Core Processor

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

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Department Overview:

TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs through TD Retail Card Services; and co-branded and private label card partnerships. Our credit cards are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations.


United States

Job Requirements:

Provides vision, leadership and strategic guidance in developing and implementing Company products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet Company and shareholder objectives

Acts as the expert on the market and its problems. Maintains vigilance gathering industry expert opinions and qualitative market data for different market segments

Manages the product development budget of the Company

Determines the optimal allocation of overall budget to ensure objectives can be achieved

Ensures maximum profitability via management of risk levels authorizes risk policy changes as appropriate

Ensures effective ways to deliver complete solutions to identify market problems and ensures gaps are identified and filled

Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery and implementation

Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables

Manages the identification of competitive offerings in the market and their strengths and weaknesses

Prioritizes the presence and relative importance of key product deliverables

Determines the methodology to quantify market analysis to look at internal measurements and product performance to determine how the product impacts the Company operations including product life cycle, quality, technical support, marketing programs and sales support

Oversees the creation of product roadmaps to illustrate the vision for the product

Plans product solutions that describe the ideal or stereotypical users that represent the programming targets

Ensures the creation of scenarios to describe market problems and illustrate why product features/requirements are necessary

Develops marketing programs to move buyers through the buying process

Directs market research projects and recommends methods for growing existing markets and developing opportunities for customer products and services

Consults and advises top management on the marketing initiatives related to major Company activities

Studies, analyzes and reports on quality of service, customer attitudes, economic conditions and government controls with respect to their effect on sales of existing or proposed products and services

Collaborates with business lines in establishing new services and products

Demonstrates effectiveness in creating and using conceptual frameworks to structure the develop insights into the consumer; as a result, demonstrates a high level of analytical rigor in formulation of product insights

Ensures all products are in compliance and meet all regulatory requirements

  • Must be eligible for employment under regulatory standards applicable to the position.


standard office

Job Description:

The Product Group Manager I is responsible for managing the profit and loss of the business line and meeting revenue targets including volumes, margin, fee income and expenses where applicable.

Core Responsibilities:

• Provides leadership and strategic guidance in developing and implementing Credit Card and Unsecured Lending products, services and features across our Fiserv and TSYS ecosystems

• Onboard new partners and convert accounts as needed onto the processor platform

• Lead a team of Product Owners and Analysts working in an Agile environment to deliver key product deliverables

• Oversee the creation of credit card roadmaps and customer journeys to illustrate the vision for the product


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.






Bachelors degree or progressive work experience in addition to experience below.

7-10 years related experience required

Proven senior management leadership skills to lead a department of product development experts and consultants

Ability to develop and drive product strategies throughout the organization

Comprehensive knowledge of the design, development, implementation and profitability of product development and marketing in a financial/banking environment required

Superb communication, problem-solving and decision making skills with ability to effectively communicate with executive management

Proven ability to build strong collaborative business relationships

Demonstrated ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence mass change management

Experience in leading project management and delivering on time and within budget

Proven experience in product pricing, financial statements and ensuring budget targets are met or exceeded

Preferred Qualifications:

• Core processor experience (Fiserv or TSYS) a must

• Experience onboarding new partners and products onto TSYS or Fiserv, familiar with processor configuration and setup

• Leading pods and teams through an Agile Transformation

• Diverse background across credit card operations and delivery

• People management experience

Work Location:

1313 North Market Street

Business Line:


Job Category - Primary:

Product Management & Development

Job Category(s):

Product Management & Development

**Province/State (Primary):


City (Primary):


Job Family:

TD Product Management

Time Type:

Full Time

Employment Type:


Work Remotely:


Compensation Information:

For additional information regarding the compensation of this position, please click here

Benefits Information:

For an overview of TD's Benefits program, please visit TD's Total Rewards site (

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.