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TD Bank Manager NA Fraud Analytics in Wilmington, Delaware


Job Title:

Manager NA Fraud Analytics

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit at Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit at .

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Department Overview:

Job Description Summary

The Manager North American Fraud Analytics is responsible for overseeing US Check, online banking and pre-paid frauds, with the primary goal of minimizing fraud losses and determining fraud patterns. The Manager North American Fraud Analytics will take the lead in the development of Fraud models/strategies to mitigate the fraud loss for US check, online banking portfolios and pre-paid card while balancing customer and operation impacts. The Manager North American Fraud Analytics is also responsible for reporting on overall Fraud losses and trends in addition to detailed reporting to monitor rule strategy performance. Reconciles numerous metrics and condenses/summarizes for our Executives and Business Partners.


United States

Job Requirements:

  • Must be eligible for employment under regulatory standards applicable to the position.

Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required

Master's degree in a numerate discipline (e.g. Statistics, Business) is preferred

Knowledge of Early Warning System is preferred

Experience with SQL/SAS/Data manipulation tools required

Previous experience with Check fraud is preferred

Solid understanding of Retail Products and Channels

People management experience is an asset

Given the multiple business units the team supports, a proven ability to develop effective relationships with internal and external business partners is required.



Job Description:

Monitors existing models/strategies and ensures that they meet false-positive and detect rate criteria. Explains variances and recommends remedial actions.

Produces timely diagnostics to identify system, model, strategy and operational issues.

Converts analytic insights into recommendations for specific fraud operations initiatives, developing the business case and performing post-implementation tracking to ensure that targets are attained.

Mines customer, account and transactional data to develop segmentation to improve fraud detection and minimize impact to legitimate transactions.

Designs champion/challenger strategies that lead to ongoing learning and improvement.

Provides ad-hoc analysis to support decision-making at the senior executive level.

Represents US Fraud Operations in the planning of new initiatives and product launches.

Maintains strong relationships with all stakeholders including Fraud Operations, Risk Management, Product groups and external vendors.

Acts as a subject matter expert and represents the team at system/project meetings as well as industry forums.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Delaware, New Jersey, North Carolina, South Carolina


Charlotte, Greenville, Mount Laurel, Wilmington

Work Location:

1313 Market Street, Greenville Campus Building B - 200 Carolina Pointe Parkway, Mt Laurel - Operations Center Bldg 1 - 9000 Atrium Way, Remote Charlotte

Business Line:


Job Category - Primary:

Anti-Money Laundering / Compliance & Regulatory Relations

Job Category(s):

Anti-Money Laundering / Compliance & Regulatory Relations

**Province/State (Primary):


ProvState 2:

New Jersey

ProvState 3:

North Carolina

ProvState 4:

South Carolina

City (Primary):


City(s) 2:

Mount Laurel

City(s) 3:


City(s) 4:


Job Family:

Fraud Operations

Time Type:

Full Time

Employment Type:


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