Job Information
TD Bank US Wealth Learning Consultant III - Marlton, NJ in United States
Work Location:
United States of America
Hours:
40
Pay Details:
$86,840 - $130,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Human Resources
Job Description:
The Learning Consultant III leads, and/or consults on enterprise, multi-business and/or complex business specific L&D initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives which may have high visibility and/or high risk. This role leads high quality needs assessments to enable learning solution recommendations, and delivers end to end learning project management on an assigned number of L&D projects, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The Learning Consultant III works collaboratively with Business Partners and other stakeholders to support achievement of business strategic priorities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Depth & Scope:
Takes a North American perspective and One TD approach to design, development, learning consulting and evaluation
Ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
Leads enterprise, multi-business and/or complex business specific L&D initiatives typically large scale, strategic in nature and/or significant in scope, including broad North American and/or global initiatives
Projects may have high visibility and/or high risk
Manages deliverables across multiple L&D areas from complex needs analysis through design, development to evaluation and maintenance (i.e. end to end) and makes comprehensive recommendations aligned to multi business and/or organizational needs
Top level consultant role with expertise in managing business partner relationships at all levels on an overall project level basis in conjunction with Learning Business Partners
Provides deep subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors
Maintains best practices in learning consulting
Stays current in design, development, program evaluation and measurement
Role requires specialized knowledge and expertise across all or many L&D functional areas (e.g. Learning Business Partner, Design / Development / Facilitation, Program Evaluation & Measurement etc.,) as well as demonstration of business acumen at the enterprise level and across multiple businesses
Manages projects to deliver timely, high quality consistent, creative, leading edge learning solutions that positively impact business and TD metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE including designers and developers
Collaborates and consults with Learning Business Partners to make best decisions on business learning recommendations
Conducts comprehensive learning needs analyses for more complex projects to enable delivery of detailed learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions
Consistently builds out own learning consulting and design capability to support a learning center of expertise
Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability build
Champions and owns, in partnership with Strategic Learning Advisors, creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions
Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive train the trainer, transitions and program maintenance processes, and complies with all audit and other business requirements as applicable
Establishes and manages complex, cross functional L&D, HR and business SME/stakeholder project teams, and executive sponsors to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
Conducts post implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects / programs, and data sharing collection to avoid future next times
Education & Experience:
Bachelors degree preferred; relevant Learning & Development certification/degree is an asset
Minimum 5 years experience in Learning & Development, particularly in the areas of learning consulting, design/development and program evaluation; demonstrated consistent excellent performance in the same areas
Demonstrated commitment to continuous learning
Confident and credible, seen as a collaborative partner with learning business partners and other stakeholders
Understanding of the bank, the industry, and the customer/client; demonstrated strategic thinking
Demonstrated global and organizational awareness, change management leadership, judgment and decision making, influence, operational and service excellence, acting appropriately with speed; proven track record of delivering results
Subject matter expert in learning consulting and needs analysis; demonstrated knowledge and experience within L&D and learning technologies
Comprehensive knowledge of practice of project management; demonstrated expertise in applying the principles of adult learning Adept at interacting with diverse groups of internal clients, external vendors, and interacting with all levels of a large organization.
Strong negotiating, influencing and presentation skills
Demonstrated ability to build and maintain relationships with stakeholders internal and external to the organization at all levels
Strong organizational skills, with the ability to work in a fast paced environment and manage multiple deadlines and priorities Well-developed critical thinking, business acumen, analytical and problem solving skills
Highly-developed communication skills (verbal and written)
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.