TD Bank Mortgage Loan Officer Sales Assistant, VA in Vienna, Virginia

Auto req ID 198271BR

Job Title Mortgage Loan Officer Sales Assistant, VA

Job Status Full Time

Country United States

Province/State Virginia


City1 Vienna

Location Vienna

Business line TD Bank AMCB

Job Category - Primary Operations & Underwriting

Job Category(s) Operations & Underwriting

TD Description About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit at Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit at .

Job Description

The Mortgage Loan Officer Sales Assistant provides a wide range of duties related to the day-to-day sales functions of Mortgage Loan Officers (MLO). The Mortgage Loan Officer Sales Assistant acts as the main facilitator for communications between the MLO and sourcing agents, customers, vendors, mortgage operations and sales support. The job serves as a central point of contact for customers to resolve issues/difficulties.

Job Requirements

  • Assists high producing loan officers in the effective and timely completion of loan applications.

  • Actively manages the document collection process from origination to closing.

  • Identifies potential problems with loan applications and arrives at workable solutions prior to submission to processing.

  • Manages the Mortgage Loan Officer’s pipeline, including the tracking of all deliverables and updating borrowers on status of the loan.

  • Works with customers to set expectations including but not limited to rate inquires, third party providers, loan status and other information deemed necessary.

  • Confirms appointments and reviews with customer all documents needed at time of application to ensure efficiency.

  • Facilitates application process by interfacing with customers in taking full or completing partial applications.

  • Discusses products and pricing at the request of, or in the absence of, the loan officer.


  • High School Diploma or GED.

  • 2-3 Years of related experience.

  • Sound knowledge of mortgage lending, products, policies and procedures.

  • Demonstrated computer skills, including proficiency with basic mortgage loan origination systems.

  • Highly developed customer service skills. Ability to explain complex mortgage information in simple understandable terms.

  • Ability to operate effectively in a dynamic detail oriented environment.

  • Knowledge of mortgage laws and regulations required, including Home Mortgage Disclosure Act, RESPA, and Reg Z.

  • Knowledge of state and federal agency mortgage loan guidelines and regulations.

  • Organized and detail oriented.

  • Ability to effectively prioritize workload and meet deadlines.

  • Ability to maintain confidentiality of sensitive information.

  • Strong communication skills, both verbal and written.

  • Strong computer skills.

Hours 40


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Province/State (Primary) Virginia

City (Primary) Vienna

* Additional Cities in Primary State Vienna