Job Information
TD Bank TDS Operations Analyst III in Toronto, Ontario
Work Location :
Canada
Hours:
37.5
Line of Business:
TD Securities
Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
Global Operations & Business Services Overview:
Global Operations and Business Services employees are outstanding individuals whose varied talents and experience bring value to the way they deliver for the franchise. Whether you are analytical or creative, business savvy or a people person, Global Operations and Business Services provide an ideal opportunity to succeed.
The Global Operations and Business Services team is a diverse and dynamic group of 850+ people delivering continued business success through leadership, collaboration, innovation and forward-thinking. We provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities.
Within our core values, we champion a culture of diversity, inclusion and community support/giving.
Department Overview:
Our team believes the Bank of the future will be driven by customer centricity. By understanding and meeting the needs of our customer, TD Securities will set itself apart as the Bank that truly "thinks customer". The mandate of the Credit Reference Data Services team is to provide our clients globally a seamless credit onboarding experience, by managing, analyzing and processing client and credit data across TD Securities trading and credit risk systems in accordance to credit agreements. We are a diverse and talented team that provides an integral core function to the business and your role is a key part of our success. By understanding the needs of our business partners, our purpose is to deliver complete and accurate data integrity.
In Data Enablement we live TD's Shared Commitments; we execute with speed and impact, innovate with purpose, act like an owner, think like a customer and develop our colleagues.
Job Description:
Are you a professional who has a passion for data and can work collaboratively in a dynamic and evolving work environment? Do you want to build the foundation to a successful career while being part of the better bank? If so, a career at TDS Data Services may be the right fit for you.
In this role, you will:
Responsible to build and maintain strong relationships with all stakeholders across the bank and be available to service the deal flow with tight deadlines from global desks in order to be operationally ready
Process, manage and maintain client and credit limit data in various systems for new and existing clients
Analyze and resolve exceptions from various reconciliation process
Provide prompt and accurate responses to inquiries, escalating when necessary.
Ensure standard operating procedures are updated regularly as needed
Provide training to team members on best practices and processes as well as guide junior staff for the completion of business as usual functions
Undertake project tasks as required, work with project or strategic resources to provide understanding of team functions and help with business requirements
Collaborate with key business and technology partners to ensure a clear end-to-end project understanding and view
Validate completeness of operational readiness activities and cutover planning for projects nearing go live and communicating status to Management team.
Assist with gathering data for internal auditors and other control areas as required
Work with manager to escalate known issues to the appropriate business partner and/technology partner
Assist manager to ensure distribution of work and management of team mailbox are efficiently handled and prioritized to ensure quality and efficiency
Put forward creative, innovative ideas to streamline processes and simplify the way we operate
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as keeping everyone up-to-date on the status of routine activities
Job Requirements:
University or college degree with relevant experience
Sound knowledge and understanding of trading businesses and understanding of the operating environment, business processes and procedures, and the transaction lifecycle for Client Data Services as it relates to all businesses supported (e.g., Enterprise Distribution, Fixed Income, Institutional Equities, Corporate Lending, etc.);
Demonstrate excellent organizational, problem-solving, interpersonal, leadership and time management skills
Ability to effectively train
Motivated to learn quickly and deliver on business deadlines in a fast paced work environment
Self-motivated with the ability to exercise good judgment and solve problems effectively
A go-getter who can exercise initiative and ability to handle several tasks and changing priorities
Excellent written and verbal communication skills
Hands on knowledge of MS Office (Word, Excel, Visio and Outlook)
VBA and technical skills is an asset
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and support. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Who We Are
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement:
N/A.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.