Job Information
TD Bank Manager, FCRM Testing - Operations (2059) in Toronto, Ontario
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Enterprise Enabling Functions
Pay Details:
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview / Job Details
The Financial Crime Risk Management (FCRM) Enterprise Testing Team (formerly Global Anti-Money Laundering) sits within the second line of defense and conducts design and operating effectiveness testing of AML/ATF, Sanctions, and ABAC controls (collectively referred to as "FCRM Controls") within TD's business lines, relevant operational and control units (including the Financial Intelligence Unit (FIU)), and key FCRM technologies, Enterprise-wide (Canada, Europe, and Asia-Pacific).
The Manager, FCRM Testing will be responsible for leading and developing teams responsible for conducting second line FCRM testing. The position will be responsible for oversight of all phases of the assigned testing engagement plan, including reporting of findings to relevant stakeholders. The position will also provide guidance, leadership, coaching, and development to achieve desired operational results and professional/personal development objectives for their team. If needed, may also be part of the team and required to execute on more complex testing.
This position will be responsible for testing key controls and processes within TD's Financial Intelligence Unit (FIU) including, but not limited to, teams responsible for transaction monitoring, high-risk investigations, regulatory reporting, demarkets, and sanctions operations .
Key accountabilities include the following:
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.
Manage teams of Testing analysts/ leads in the execution of testing engagements and validation of action plans in accordance with established standards and timelines.
Participate in annual planning for testing engagements, including setting budgets and creating scheduling.
Responsible for oversight and approval of planning memos, test steps, and work papers conducted by the engagement team.
Develop strong relationships and work collaboratively with key partners across FCRM.
Provide subject matter expertise and/or input to projects/initiatives as a representative for area of specialization.
Proactively identify matters which require additional attention, further escalation or review, and liaise with the appropriate staff to resolve.
Generally, reports to a Senior Manager role.
Job Requirements
University degree or equivalent work experience
CAMS designation (or similar) preferred.
6+ years of experience in AML/ATF, audit, and/or control testing roles
Prior management or supervisory experience
Experience working in an FIU and/or in depth knowledge of FIU related processes and controls.
In depth knowledge of AML/ATF regulations, financial crime typologies, and control frameworks
Strong interpersonal skills to facilitate working with business unit, FCRM advisory, senior management, and business partners at all levels.
Ability to communicate effectively in both oral and written form.
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Breadth & Depth
Typically a subject matter expert for a functional area
Key contact for business management and dealing with non-routine information
Focus is on short to mid-term planning (6 -12 months)
Deep knowledge and understanding of businesses and organizational practices/ disciplines
Set operational team direction and collaborate with others to execute on common goals
Oversee management of team requiring workforce to decision on acceptable level of risk- Moderate to High risk potential (loss/reputational) for functional area
Shareholder Accountabilities
Contribute to the development of the operational plan and operationalize the plan and deliver on assigned service or functionality
Effectively lead a team of Leads to deliver quality results and meet assigned timelines
Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise
Align the team to internal policies/procedures, enterprise frameworks and methodologies and applicable regulatory guidelines
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions/activities as necessary
Contribute to the review of internal processes and activities and provide subject matter expertise to assist in identifying potential opportunities to improve operational efficiencies for area of responsibility
Actively manage relationships and work closely with management to provide guidance, expertise direction on requirements to drive consistent compliant outcomes
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee / Team Accountabilities
Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
Connect the alignment of colleague's contributions with the TD Shared Commitments
Build and retain an engaged and diverse team where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
Recruit, identify strong talent and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely motivating appreciation and recognition to all colleagues
Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
Model sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues, and lead collaboration with other functions and teams
Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, providing direction on changing priorities and empowering colleagues to drive innovation
Enable a high-performance culture by setting team targets and objectives, facilitating on-going and proactive feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.