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Job Information

TD Bank Direct Investing Journey Intern/Co-op (Fall 2024) in Toronto, Ontario

Role Type:

Work Term:

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview : The TD Direct Investing Journey owns the end-to-end client experience across TD's self-directed investing platforms (TD Easy Trade, TD WebBroker, and the TD App). We aim to maintain our position as Canada's best and biggest broker by defining, innovating, and delivering digital features to make it easy to join, fund, and trade alongside highly engaging in-app tools and resources.

Job Description & Accountabilities: Reporting to a Senior Product Manager you may be assigned to support a Manager, and/or lead an initiative in one or more of the following areas (to be determined):

  • Product Ownership: Support the Senior Manager or Manager in driving the objective and key result for a given phase of the Journey (Shop, Buy, Serve, Engage) by creating and maintaining feature roadmaps, managing escalations, assessing customer feedback, and communicating sprint goals as part of an agile team including IT, Architecture, Change Management

  • Analytics & Insights: Support the Senior Manager or Manager by measuring Journey Key Results at each phase and understand their drivers to assess progress, and uncover new data-driven insights to influence both short term tactics and longer-term strategy

  • Emerging Investor Solutions: Support the Senior Manager or Manager with the longer-term innovation agenda by exploring, developing, and validating new concepts, and defining and scoping early-stage opportunities through prototyping and testing.

REQUIREMENTS:

  • Working towards a degree/diploma in a related field (e.g.: IT, Computer Science, Engineering, Business...etc.)

  • A strong team player, curious to learn, with an ability to quickly build relationships

  • A passion for making personal finances easier

  • Experience working on complex problems that have competing stakeholders

  • Exceptional communication skills, developing business documents and leadership presentations

  • Expert in Excel and PowerPoint

Not mandatory, but considered an asset:

  • Personal experience with self-directed investing

  • Experience working in wealth, banking, fintech, consultancy, digital business

  • Experience creating business strategy

  • Experience working in agile/digital delivery methodologies

  • Familiarity with data extraction, manipulation, and visualization

  • Familiarity with innovation, experimentation, usability, human-centered design

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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