TD Bank Jobs

Job Information

TD Bank Business Insights Specialist in Toronto, Ontario

Work Location:

Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER

  • Work closely with business partners to gain deep understanding of the business and relevant objectives in order to contribute to the strategic direction of respective business and/or the enterprise

  • Formulate relevant and meaningful data analysis through comprehensive data visualization tools, profiling tools, segmentation, as well as leveraging advanced modeling and analytics

  • Lead on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to help drive business growth or address business/enterprise needs

  • Present and communicate generated insights and recommended business actions to stakeholders/ business leaders in an easily digestible manner, leveraging tools/ techniques/ methods to produce a variety of visualizations/ presentations that fit the audience

  • Act as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business

  • Apply collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate

  • Serve as an authority on a given business domain and provide business expertise to place context around analytics discovery and inform recommendations

  • Escalate data/process related problems and communicate to relevant teams in a timely manner and make recommendations for resolution

  • Provides day-to-day support and delivery of analytics

  • Build insights solutions end to end (from initial demand to results/recommendation presentation) ranging in complexity

SHAREHOLDER

  • Represent functional area as a business insights & analytics specialized expert

  • Synthesize complex and vast amount of information and translate into actionable insights and strategy

  • Build business requirements and facilitate project execution to develop insights

  • Execute with excellence on key programs / plans and data requests accurately and within a timely manner

  • Collaborate with partners on business challenges and deliver fact-based analytical advice that aligns to strategy and drives shareholder value

  • Identify opportunities for business growth within a specific business or function by identifying potential use cases and value drivers

  • Utilize both quantitative and qualitative methodologies to interpret and present data effectively and clearly

  • Work directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand

  • Provide business explanation for anomalies/outliers identified during analysis

  • Work with business functions and analytics teams to transition business requirements to analytics requirements

  • Train business users on how to integrate analytics into decisions

  • Leverage knowledge of data capabilities to build and deliver insights

  • Develops analysis to corroborate initial proof of concept

  • Executes on data requests accurately and within a timely manner

  • Identifies and investigates data/analytics related issues

EMPLOYEE / TEAM

  • Act as an analytics & insights working lead/resource to others. Work closely with senior leadership on significant projects.

  • Provides thought leadership and/or industry knowledge for own area of expertise

  • Support a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/ points of interest

  • Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency

  • Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services

  • Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

BREADTH & DEPTH

  • Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others

  • Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members

  • Scope of role may have enterprise impact

  • Focus on short to medium - term issues (e.g. 6-12 months)

  • Undertake and complete a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise

  • Oversee and/or independently perform tasks from end to end

  • This level can interact with any hierarchy level up to executive leaders and external vendors

  • Generally, reports to a Senior Manager or executive role

EXPERIENCE & EDUCATION

  • Undergraduate degree or technical certificate

  • 7+ years relevant experience

  • Heavy Python / SQL

  • Azure Cloud

  • Experience within Financial space is preferred

  • Experience generating and analyzing business insights

  • Financial Crime space is a plus

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (http://www.td.com/ca/en/about-td/who-we-are/benefits-of-working-at-td)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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