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Job Information

TD Bank Audit Manager II, QAIP IT, Digital and Change Delivery in Toronto, Ontario

Work Location:

Toronto, Ontario, Canada



Line of Business:


Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview:

Our team of trusted audit professionals interact with every part of the Bank to provide strategic guidance and independent oversight. Through due diligence, and with a strong sense of integrity, we help mitigate potential risks to our business. At the heart of audit is our specialization in all the businesses across the bank.

Safeguarding the reputation of TD's good governance depends on us.

We’re counted on to provide recommendations to enhance operational performance, at every single level to foster meaningful process improvements and ensure adherence to internal and external regulations. We crunch the data, consult with our partners and stakeholders, and present our findings to mitigate the risks of today and around the corner and help keep our daily operations running smoothly for our customers.

Job Description:

The Audit Division Quality Assurance and Improvement Program (QAIP) team is responsible for the development and execution of the QAIP annual plan as well as evolving the QAIP strategy to align with regulatory expectations, industry best practices and the Institute of Internal Auditors requirements. As an Audit Manager II, QAIP IT Digital and Change Delivery , you'll provide subject matter expertise on complex IT audits, as well as oversee, plan, and execute audit quality assurance reviews and/or projects of varying complexity. You will be managing associated working relationships with business lines and may act as a subject matter expert in own area of expertise.



  • Contribute to the strategic direction of the QAIP audit function and play a key role in the development and implementation of QAIP programs.

  • Plan, lead / manage and/or oversee QAIP reviews requiring alignment across multiple areas, and ensure the reviews are executed and completed in accordance with established TD audit standards and within prescribed parameters.

  • Oversee/lead audits and/or execute the follow-up of findings arising from QAIP reviews and/or regulatory reviews in accordance with policy.

  • Oversee/lead the ongoing audit communications and/or the reporting process with the client, senior management, and external auditors for specific and/or overall Audit area.

  • Provide direction and/or input to complex, wide ranging audit initiatives as a subject matter expert and where necessary participate in identifying, designing and testing solutions and supporting the implementation.

  • Lead / manage the integrated implementation of policies / processes / procedures / changes across multiple functional areas.

  • Act as the audit lead or audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action to senior management.

  • Facilitate key discussions and provide thought leadership to executive audience.


  • Adhere to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying control weaknesses/failures, potential opportunities to improve operational efficiencies for their business area.

  • Actively manage relationships with business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements.

  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank.

  • Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required.

  • Maintain a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite.

  • Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations.


  • Provides thought leadership and/or industry knowledge for own area of expertise.

  • Encourage a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest.

  • Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency.

  • Work effectively as a team, supporting other members of the team in achieving business objectives and providing client services.

  • Participate in knowledge transfer within the team and business units.

  • Contribute to the overall performance management process by providing coaching and input into team members' assessment on assigned audits.


  • Work autonomously and accountable for acting as a lead within a specialized audit practice area and may provide work direction to others.

  • Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members.

  • May lead and/or provide supervisory oversight to complex audits and ensure completion.

  • Advanced knowledge of external competition, industry and/or market trends in relation to own function / business.

  • Scope of role may have enterprise impact.

  • Undertake and complete a variety of complex audit projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise.

  • May oversee and/or independently perform concurrent multiple audits and related tasks from end to end.

  • Ability to process and handle confidential information with discretion.

  • Generally, reports to a Senior Audit Group Manager or executive role.


  • Undergraduate degree or relevant professional certifications, accounting designations, or equivalent education (CIA/CISA a strong asset).

  • 7+ years of relevant experience (Project/Change Delivery audit experience, IT, Data/Digital experience) working in the financial industry.

  • Advanced knowledge of business processes and operations, risk, change and project methodologies, organizational practices and business transformation.

  • Advanced knowledge of audit standards, procedures, laws, rules, and regulations.

  • Expertise in using software tools, windows applications, data analysis and reporting techniques.

  • A strong team leader who can negotiate and influence key partners including employees.

  • Aptitude in exercising sound judgment while making decisions and handle confidential information with discretion.

  • Ability to work collaboratively and communicate effectively in both oral and written form.

  • Deep knowledge of specialist auditing and integration of cross functional processes to undertake and complete a variety of audit projects and initiatives.

  • Skilled in using computer applications including MS Office

  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.

  • Ability to establish goals and objectives that support the strategic plan.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:


Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.