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TD Bank Relationship Manager LM II in Philadelphia, Pennsylvania


Job Title:

Relationship Manager LM II

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

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Department Overview:

The Relationship Manager, LM III services the needs of small business portfolios, customizing a broad range of products and services to meet the financial needs of TD's customers. The job acquires, develops and manages commercial banking relationships by providing customized solutions across different commercial segments to build a strategy that is right for the customer now, and in the future with a focus on growing the portfolio by providing financial solutions and developing new business from both existing and new customers.


United States

Job Requirements:

  • Must be eligible for employment under regulatory standards applicable to the position.



Job Description:

The role is a trusted advisor who, with sensitivity to the customer's operating environment, structures and packages practical and competitive solutions that demonstrate an understanding of their financing, cash management and overall business needs to add value to the customer's portfolio.

•\tHighly seasoned professional role requiring substantial expertise in a customer segment or product / service line

•\tOriginates and monitors larger loans with moderate to complex credit needs and/or supports a growing Region or a Region with more complex relationships and transactions.

•\tAccountable for sales and / or delivery of solutions across business lines and segments

•\tRecommends best practices to improve products or services; integrates a deep understanding of target customer market and dynamics

•\tAnticipates, identifies and interprets market trends, and applies this knowledge to serve the needs of the customers

•\tManages existing strategic accounts/opportunities that represent the business segments largest/most important accounts and/or takes a significant business development focuses

•\tSolves or may lead others to solve complex problems; leads efforts to develop new product and service solutions or structure complex deals

•\tExecutes and may direct others in complex account management processes – structures sophisticated solutions and advice

•\tImpacts a range of sales achievement for strategic accounts

•\tGuides and influences customers and stakeholders; converts information to compelling business context and advice at increasingly senior levels

•\tWorks autonomously as the 'lead' and guides members within area of expertise

Identifies and leads problem resolution for complex requirements related issues at all levels

•\tResponsible for growth goals (loans, deposits, fees), both individually and within the team, through development of new business Customers and cross selling existing Customers as well as an established network of resources

•\tMakes sales calls and may coordinate sales calling efforts, gather related financial and general business information as directed, coordinate financial analyses needed to make credit decisions

•\tContributes and/or provides recommendation to loan decision process based on evaluation of credit risk and other key factors from Credit Management

•\tNegotiates specific terms and conditions and communicate credit decisions to prospects and Customers as directed by policy and/or credit approval

•\tLeads all aspects of relationship management for an assigned portfolio /segment and/or geography

•\tDelivers exceptional customer service at every interaction and execute on plans to continuously improve the customer experience

•\tActs as a trusted advisor expected to meet the needs of customers by providing creative products / solutions

•\tMust be eligible for employment under regulatory standards applicable to the position.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.






•\tUndergraduate degree

•\t7+ years relevant experience

•\tIn-depth understanding of commercial industry, business development techniques and credit decisions

•\tProven business development track record, with proven ability to conceptualize and implement effective new business strategies

•\tExtensive network of outside referral sources for new business

•\tExcellent credit and financial analysis skills

•\tEffective negotiation skills

Work Location:

2005 Market Street

Business Line:

TD Commercial Banking

Job Category - Primary:

Commercial Banking

Job Category(s):

Commercial Banking

**Province/State (Primary):


City (Primary):


Job Family:

Commercial Lending

Time Type:

Full Time

Employment Type:


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