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TD Bank Manager Testing/QA (US) in North East, Maryland


Job Title:

Manager Testing/QA (US)

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:


Department Overview:

Building a World-Class Technology Team at TD

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open


United States

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:

  • Undergraduate Degree or Technical Certificate.

  • Graduate Degree preferred.

  • 7+ years relevant experience.

  • Leadership in growing team expertise to align with demand and TD's business and technology direction; assess team capabilities, identify ways to provide and enhance value delivered.

  • Ability to manage multiple testing teams for functions/projects with increasing degree of complexity and broad scope (e.g. multi-function within line of business, tier 2-5 projects).

  • Readiness to work independently and often autonomously in the management of teams and operational disciplines and develop strategic thinking and planning in work plan execution.

  • Experience in orchestrating development of resolutions, plans and strategies for operational advancement.

  • Adeptness at providing strong knowledge of QA methodology, best practices and processes while contributing to testing method and tool selection direction.

  • Strength in coordinating and prioritizing multiple testing initiatives and championing test activity optimization across projects.

  • Ability to manage the development and implementation of new testing strategies and directives.

  • Strong knowledge in project financial management and reporting.

  • Sound knowledge of external industry trends in relation to competency.

  • Sound knowledge of business and/or delivery practices/disciplines.

  • Knowledge of principles, practices and IT processes appropriate to the quality delivery development and stewardship.

  • Must be eligible for employment under regulatory standards applicable to the position.



Job Description:

About This Role

We need someone to manage a team of testing and QA professionals in providing a broad range of test services and solutions, ensuring standards are met and objectives are achieved.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:

  • Manage team in delivery of test planning, preparation and execution activities.

  • Accountable for all project/release testing (e.g. integration, business acceptance, performance, operability, deployment verification).

  • Ensure effective planning and support coordination with partners (e.g. business, CIO group, Infrastructure).

  • Oversee creation of testing strategies, plans and project documentation using risk analysis methodologies and tools that align with a project's development approach.

  • Manage documentation creation, review, sign-off (e.g. strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria, gating), ensure artifacts adhere to standards and audit requirements.

  • Communicate, address scope changes that may impact testing.

  • Participate in test case creation, execution to meet timelines, manage/support team in creating reusable test assets for manual/automated test scripts.

  • Oversee or chair daily defect status calls to ensure prompt, thorough documenting, tracking, testing. report on test planning, execution, defects using metrics.

  • Develop, manage operational processes. ensure QA processes tie into technology delivery practices, standards.

  • Manage intake/demand/schedule, perform risk assessments, communicate/negotiate timelines, budget, staffing, scope, milestones.

  • Manage business relationships to build knowledge of their business, applications and corresponding IT applications.

  • Counsel IT and business partners, raise awareness.

  • Accountable for team's adherence to processes, timely issue notification, escalated risks and issue reviews, contingency plan development, risk resolution, facilitates overall escalation process.

  • Ensure testing does not impact the production environment (e.g., file transmission scheduling), meets information security/privacy policies/guidelines.

  • Implement and ensure team adherence to quality, operational, and service management processes.

  • Provide cost/resource estimates and revisions, track financials, provide forecasts.

  • Develop, manage departmental plan & budget to ensure funds are used appropriately, comply with budget targets and vendor terms and conditions.

  • Manage intake and demand, coordinate resources. identify resources across work streams, ensure maximum resource effectiveness.

  • Participate in test artifact audit reviews.

  • Provide coaching, development, succession, recruitment, resource management, team leadership, input into performance and development plans.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.




North East


Preferred Qualifications - Here are the preferred qualifications for this role:

Work Location:

Remote North East (MD)

Business Line:


Job Category - Primary:

Technology Solutions

Job Category(s):

Technology Solutions

**Province/State (Primary):


City (Primary):

North East

Job Family:

Testing & QA

Time Type:

Full Time

Employment Type:


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