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TD Bank VP, Partnership Marketing Group Manager – Retail Card Services in Mount Laurel, New Jersey

333791BR

Job Title:

VP, Partnership Marketing Group Manager – Retail Card Services

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

Auto req ID:

333791BR

Department Overview:

TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs through TD Retail Card Services; and co-branded and private label card partnerships. Our credit cards are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations.

Country:

United States

Job Requirements:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Manages team of Marketing Managers supporting all RCS Partners (Merchants, Dealers, and Cobrand relationships)

Ensures Partner satisfaction with marketing strategies and campaign execution across both Acquisition and Customer Management initiatives

Interacts with Partners' senior management through presentations, recommendations, negotiations, and regular meetings

Puts processes in place to ensure that TD and Partner marketing comply with applicable regulations

Evaluates effectiveness of marketing programs and creates strategies to improve future initiatives

Provides Senior Management with regular updates on marketing campaign performance

Works closely with Account Management team (and other internal groups such as Finance, Operations, Credit, Risk) to ensure comprehensive marketing plans are developed and implemented for each partner

Provides input and oversight into defining and ensuring adherence to the overall customer experience

Evaluates effectiveness of projects after implementation

Compiles and analyzes feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporates changes into future project plans

Manages overall RCS promotional marketing budget to ensure proper utilization and optimization

Coordinates development and implementation of Public Relations Strategy for assigned Partners

Manages external vendors

Supports Business Development team by providing Marketing and Product Development strategies for potential Partners; Participates in new business pitch meetings, as appropriate

Manages RCS Advertising campaigns to generate awareness of and interest in RCS's financing programs

Manages cross-business unit projects, as appropriate

Contributes to development of overall division goals, establishes and implements department goals, strategies, programs, policies, and procedures in support of division objectives, including budget

Successfully completes all required online training

Utilizes and follows Compliance/Risk/AML/Legal control programs

Consults with all Risk functions in the development and documentation of policies, procedures and controls, for all department processes.

Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to TD Bank Employee policies, procedures, CRA EEO/ AA, as well as all job relevant Risk Management and Corporate standards

Ensures TD Bank maintains successful audits and exams within all areas

Ensures that own work, as well as work of any Employees supervised, is in compliance with applicable laws, regulations, and guidelines as detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies

  • Must be eligible for employment under regulatory standards applicable to the position.

Hours:

Standard Office Hours

Job Description:

The RCS Partnership Marketing Group Manager is responsible for managing the marketing initiatives and projects for all RCS Partner (Merchants, Dealers & Cobrand) relationships across both the US and Canada. This includes supervision of each of the individual Marketing Managers, negotiation with and problem resolution for all RCS Partners, ensuring compliance with regulatory guidelines.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Province/State:

Delaware, New Jersey

City:

Mount Laurel, Wilmington

Qualifications:

Bachelor's degree or equivalent experience

8+ years related experience required

Supervisory experience required

Extensive knowledge of financial services marketing practices and techniques, ideally in credit cards

Excellent relationship management skills, including the ability to interact with senior management at external (Partners and Vendors) and internal entities

Superior relationship management skills

Excellent communication skills, both verbal and written

Ability to analyze data and turn into recommendations for future marketing strategies

Strong negotiation skills

Proven organizational skills

Vendor management experience required

Proven ability to manage projects while working well within a team environment

PC skills, with good general knowledge of related technology systems

Occasional travel required

Work Location:

1313 North Market Street, Mount Laurel - 12000 Horizon Way

Business Line:

TD Bank AMCB

Job Category - Primary:

Marketing

Job Category(s):

Marketing

**Province/State (Primary):

Delaware

ProvState 2:

New Jersey

City (Primary):

Wilmington

City(s) 2:

Mount Laurel

Job Family:

TD Product Management

Time Type:

Full Time

Employment Type:

Regular

Work Remotely:

Nationwide

Compensation Information:

For additional information regarding the compensation of this position, please click here

Benefits Information:

For an overview of TD's Benefits program, please visit TD's Total Rewards site (https://hrportal.ehr.com/tdtotalrewards)

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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