TD Bank VP, Partnership Marketing Group Manager – Retail Card Services in Mount Laurel, New Jersey
VP, Partnership Marketing Group Manager – Retail Card Services
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
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TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs through TD Retail Card Services; and co-branded and private label card partnerships. Our credit cards are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations.
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Manages team of Marketing Managers supporting all RCS Partners (Merchants, Dealers, and Cobrand relationships)
Ensures Partner satisfaction with marketing strategies and campaign execution across both Acquisition and Customer Management initiatives
Interacts with Partners' senior management through presentations, recommendations, negotiations, and regular meetings
Puts processes in place to ensure that TD and Partner marketing comply with applicable regulations
Evaluates effectiveness of marketing programs and creates strategies to improve future initiatives
Provides Senior Management with regular updates on marketing campaign performance
Works closely with Account Management team (and other internal groups such as Finance, Operations, Credit, Risk) to ensure comprehensive marketing plans are developed and implemented for each partner
Provides input and oversight into defining and ensuring adherence to the overall customer experience
Evaluates effectiveness of projects after implementation
Compiles and analyzes feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporates changes into future project plans
Manages overall RCS promotional marketing budget to ensure proper utilization and optimization
Coordinates development and implementation of Public Relations Strategy for assigned Partners
Manages external vendors
Supports Business Development team by providing Marketing and Product Development strategies for potential Partners; Participates in new business pitch meetings, as appropriate
Manages RCS Advertising campaigns to generate awareness of and interest in RCS's financing programs
Manages cross-business unit projects, as appropriate
Contributes to development of overall division goals, establishes and implements department goals, strategies, programs, policies, and procedures in support of division objectives, including budget
Successfully completes all required online training
Utilizes and follows Compliance/Risk/AML/Legal control programs
Consults with all Risk functions in the development and documentation of policies, procedures and controls, for all department processes.
Ensures effective compliance with all job-relevant State and Federal regulations, including, but not limited to TD Bank Employee policies, procedures, CRA EEO/ AA, as well as all job relevant Risk Management and Corporate standards
Ensures TD Bank maintains successful audits and exams within all areas
Ensures that own work, as well as work of any Employees supervised, is in compliance with applicable laws, regulations, and guidelines as detailed in policies located on Company intranet; policies include but are not limited to Fair Lending, Know Your Customer, Bank Secrecy Act and other applicable anti-money-laundering policies
- Must be eligible for employment under regulatory standards applicable to the position.
Standard Office Hours
The RCS Partnership Marketing Group Manager is responsible for managing the marketing initiatives and projects for all RCS Partner (Merchants, Dealers & Cobrand) relationships across both the US and Canada. This includes supervision of each of the individual Marketing Managers, negotiation with and problem resolution for all RCS Partners, ensuring compliance with regulatory guidelines.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Delaware, New Jersey
Mount Laurel, Wilmington
Bachelor's degree or equivalent experience
8+ years related experience required
Supervisory experience required
Extensive knowledge of financial services marketing practices and techniques, ideally in credit cards
Excellent relationship management skills, including the ability to interact with senior management at external (Partners and Vendors) and internal entities
Superior relationship management skills
Excellent communication skills, both verbal and written
Ability to analyze data and turn into recommendations for future marketing strategies
Strong negotiation skills
Proven organizational skills
Vendor management experience required
Proven ability to manage projects while working well within a team environment
PC skills, with good general knowledge of related technology systems
Occasional travel required
1313 North Market Street, Mount Laurel - 12000 Horizon Way
TD Bank AMCB
Job Category - Primary:
TD Product Management
For additional information regarding the compensation of this position, please click here
For an overview of TD's Benefits program, please visit TD's Total Rewards site (https://hrportal.ehr.com/tdtotalrewards)
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.