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TD Bank Senior IT Manager Testing/QA (US) in Mount Laurel, New Jersey


Job Title:

Senior IT Manager Testing/QA (US)

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:


Department Overview:

Building a World-Class Technology Team at TD

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open


United States

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:

  • Undergraduate Degree or Technical Certificate.

  • Graduate Degree preferred.

  • 10+ years relevant experience.

  • Leadership in growing team expertise to align with demand and TD's business and technology direction; assess team capabilities, identify ways to provide and enhance value delivered.

  • Experience in leading multiple, broad and highly complex teams and/or projects which are diverse in scope (e.g., full line of business, tier 1-4 projects).

  • Strength in setting strategy and direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals .

  • Readiness to direct/manage activities spanning across multiple product lines/businesses, involving significant scope and complexity.

  • Sound understanding of strategic direction and can champion alliances to benefit TD.

  • Ability to direct the development of resolutions, plans and strategies for operational advancement.

  • Key contact / representative internally and externally .

  • Expert knowledge in project financial management and reporting.

  • Sound knowledge of external industry trends in relation to competency.

  • Advanced knowledge of business and/or delivery practices/disciplines.

  • Knowledge of principles, practices and IT processes appropriate to quality delivery development and stewardship. •\tKnowledge of Test Data Management processes (data creation, data masking, data mining, data conditioning) and Test Data obfuscation tools•\tExperience with Data Driven Automation, knowledgeable with setting up re-usable frameworks and enabling automation test engineers to run test scripts multiple times with varying data sets, ability to develop test scripts to improve efficiency and reduce manual tasks such as maintenance, monitoring, and results tracking•\tExperience in integrating automation framework with DevOps utilizing Tricentis tooling such as (Tosca, BI and OSV)

  • Must be eligible for employment under regulatory standards applicable to the position.



Job Description:

About This Role

We need someone to lead a team of testing and QA professionals in providing a broad range of test services and solutions, ensuring standards are met and objectives are achieved.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:

  • Oversee team in delivery of test planning, preparation and execution activities.

  • Accountable for all project/release testing (e.g. integration, business acceptance, performance, operability, deployment verification).

  • Ensure effective planning and support coordination with partners (e.g. business, CIO group, Infrastructure).

  • Oversee creation of testing strategies, plans and project documentation using risk analysis methodologies and tools that align with a project's development approach.

  • Manage documentation creation, review, sign-off (e.g. strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria, gating), ensure artifacts adhere to standards and audit requirements.

  • Communicate, address scope changes that may impact testing.

  • Participate in test case creation, execution to meet timelines, manage/support team in creating reusable test assets for manual/automated test scripts.

  • Oversee or chair daily defect status calls to ensure prompt, thorough documenting, tracking, testing. report on test planning, execution, defects using metrics.

  • Develop, manage operational processes. ensure QA processes tie into technology delivery practices, standards.

  • Manage intake/demand/schedule, perform risk assessments, communicate/negotiate timelines, budget, staffing, scope, milestones.

  • Manage business relationships to build knowledge of their business, applications and corresponding IT applications.

  • Counsel IT and business partners, raise awareness.

  • Accountable for team's adherence to processes, timely issue notification, escalated risks and issue reviews, contingency plan development, risk resolution, facilitates overall escalation process,

  • Ensure testing does not impact the production environment (e.g., file transmission scheduling), meets information security/privacy policies/guidelines.

  • Implement and ensure team adherence to quality, operational, and service management processes.

  • Provide cost/resource estimates and revisions, track financials, provide forecasts.

  • Develop, manage departmental plan & budget to ensure funds are used appropriately, comply with budget targets and vendor terms and conditions.

  • Manage intake and demand, coordinate resources. identify resources across work streams, ensure maximum resource effectiveness.

  • Participate in test artifact audit reviews.

  • Provide coaching, development, succession, recruitment, resource management, team leadership, input into performance and development plans.

Other duties as assigned • Driving Requirements: • Travel Requirements:


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


New Jersey


Mount Laurel


Preferred Qualifications - Here are the preferred qualifications for this role:

Work Location:

Mt Laurel - Technology Center - 17000 Horizon Way

Business Line:


Job Category - Primary:

Technology Solutions

Job Category(s):

Technology Solutions

**Province/State (Primary):

New Jersey

City (Primary):

Mount Laurel

Job Family:

Testing & QA

Time Type:

Full Time

Employment Type:


Work Remotely:


Compensation Information:

For additional information regarding the compensation of this position, please click here

Benefits Information:

For an overview of TD's Benefits program, please visit TD's Total Rewards site (

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.