TD Bank Manager, Lease Processing in Mount Laurel, New Jersey

Auto req ID 201745BR

Job Title Manager, Lease Processing

Job Status Full Time

Country United States

Province/State New Jersey

City1 Mount Laurel

Location Technology Center

Business line Corporate

Job Category - Primary Enterprise Real Estate

Job Category(s) Enterprise Real Estate

TD Description About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit at Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit at .

Job Description

As a Senior Manager of the US Real Estate Team, the Lease Administration Lead will be responsible for developing, implementing and leading a “best in class” Lease Administration Department for TD Bank, America’s Most Convenient Bank®. The Lease Administration Lead will partner with colleagues across North America, including Reporting & Technology, to lead the implementation of a web-based real estate management system ("Tririga") for the US Portfolio and oversee ongoing system enhancements, report development, data conversions, testing and training.

In partnership with colleagues across North America, the Lease Administration Lead will also develop and manage a shared services, centralized model for payment and abstraction related services and ensure all operational, governance and filing requirements are met and in compliance with TD Bank’s Affiliate Transactions Policy.

This job will provide leadership, management and direction to a team of real estate professionals responsible for all facets of lease administration and property management for the company’s US Real Estate Portfolio.

Job Requirements

•Lead, coach and develop a team of Lease Administrators, as well as ensuring an open, honest, diverse and supportive work environment

•Provide subject matter expertise for lease administration related business development activities

•Build and maintain a solid, effective working relationship with Landlords, Tenants and internal Business Partners including the NA Operations team

•Provide guidance and support to ensure resolution of escalated inquiries and issues from internal and external stakeholders

•Ensure that operations within area of responsibility are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals )

•Effectively manage third party service providers in the delivery of Tax Appeals, Cam Audits

•Ensure data integrity of Tririga lease administration module for US Real Estate portfolio

•Review and approve and ensure accuracy of the US Real Estate rental roll.

•Manage the collection of US construction allowance payments from Landlords ensuring payments are received in a timely manner

•Manage the preparation of Estoppel Certificates and SNDA documents for the US lease portfolio ensuring compliance

•Review all Lease abstract modifications entered into the lease administration database (Tririga), ensuring accuracy, quality of input and adherence to lease abstraction procedures and processes

•Work with Senior Manager in the management of key performance indicators (KPI’s) for business partners and ensure all SLA requirements are met

•Review, modify, develop and implement tools, processes and procedures relating to lease administration

•Provide monthly reporting and analysis related to the US Real Estate portfolio

•Collaborate with Tririga technical team on lease administration database enhancement initiatives

•Demonstrate operational excellence in the Lease Administration segments and measure against benchmark and best practices

•Provide ongoing support to Senior Manager, Lease and Tax as required

•Maintain proficiency with software applications/programs and/or department specific systems as required (ie. Word, PowerPoint, Excel, Access, Outlook, Tririga)

  • Must be eligible for employment under regulatory standards applicable to the position.


•Bachelors Degree preferred or equivalent work experience.

•At least 8 years overall experience in commercial real estate with exposure to retail.

•At least (3) years of management experience leading direct reports.


•Highly organized with an attention to detail

•Professional with an excellent work ethic

•Effective team player who fully participates as a team member, contributes to a positive work environment and is flexible in adjusting to changing work priorities

•Strong customer service focus

•Strong accounting background

•Strong negotiation skills

•Strong analytical and problem solving skills

•Proven leadership skills

•Ability to interpret complex commercial/retail lease language

•Ability to meet deadlines

•Excellent interpersonal and communication skills both verbal and written

•Experience with Tririga or similar lease database software

•Excellent command of MS Office (ie. Word, PowerPoint and Excel)

Hours Flex hours Monday - Friday


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Province/State (Primary) New Jersey

City (Primary) Mount Laurel