TD Bank Global Security Operations Center Specialist (US) in Mount Laurel, New Jersey
Global Security Operations Center Specialist (US)
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
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Monitors for and identifies threats, trends and incidents that could negatively impact the security of TD Bank personnel, facilities, operations, and reputation
Responsible for detailed report writing that will involve a general understanding of critical incident escalation
Handles sensitive and confidential information with limited supervision
Consults with all risk functions in the development and documentation of policies, procedures and controls, for all department processes
Coordinates security guards and paid police details as needed
Actively monitors and facilitates the occurrence of security related incidents
Assesses threats based on incoming data and make decisions based on findings
Participates in numerous Physical Security projects including; Physical Security technology, employee photo identification, card access, video monitoring and retrieval
Monitors access control systems and takes actions in response to an alarm, breach, or malfunction
Appropriately responds to security operations notifications and requests made by internal and external parties
Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency
Supports onsite contract security staff
Conducts open source research to answer specific questions and develops intelligence products
4PM-1230PM - Rotating Days Off
The Physical Security – Global Security Operations Center (GSOC) Specialist is responsible for satisfying the safety and security needs of TD Bank for the protection of employees, visitors, vendors, and assets as required by the Bank Protection Act. This includes reporting and triaging security related incidents, monitoring threats, evaluating results, and ensuring the overall department goals are achieved. The role ensures that all activities of the group are performed according to established Incident Reporting Center policies and procedures. The role is responsible for making recommendations to the supervisor on duty regarding critical incidents and security related events.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Bachelor's degree preferred OR
Associate’s degree with progressive work experience
A minimum of 1 year experience in a Global Security Operation Center, central station monitoring operation or equivalent.
Ability to work within a 24 hour department with a rotating schedule
Shift work experience in a 24 hour operation preferred.
Strong Customer service and communication; Call center/phone experience preferred.
Strong documentation, investigative, and report writing skills.
Intermediate computer skills
Strong attention to detail
Demonstrated proficiency with Microsoft Office and other PC-based programs
Personal presence, intellect, energy and drive to succeed in a high-performance environment
Comfortable with ambiguity and working with large amounts of data and information
Ability to prioritize tasks while working with competing priorities
Ability to collaborate in and support a team environment
Ability to work independently
Ability to plan and successfully complete tasks within specified timelines
Ability to solve problems
Mt Laurel - Operations Center Bldg 1 - 9000 Atrium Way
TD Bank AMCB
Job Category - Primary:
Global Security & Investigations
Global Security & Investigations
Global & Physical Security
Must be able to work some weekends and holidays. Must be able to work onsite in Mount Laurel, NJ
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.