TD Bank Jobs

Job Information

TD Bank Business Process Mgr I: Credit Cards & Unsecured Lending Reengineering in Mount Laurel, New Jersey

362022BR

Job Title:

Business Process Mgr I: Credit Cards & Unsecured Lending Reengineering

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

Auto req ID:

362022BR

Department Overview:

TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs through TD Retail Card Services; and co-branded and private label card partnerships. Our credit cards are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations.

Country:

United States

Job Requirements:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required.

Leads a team of professionals and may be accountable for leading projects within a business area

Ensures communication, implementation and/or training plans that are identified and detailed in order to implement projects and/or business initiatives

Responsible for 25 processes of medium complexity

Understands and contributes to the achievement of business strategy, goals and objectives

Identifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business

Gathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc.

Serves as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes

Prioritizes and manages his/her own workload, and possibly the workload of others, in order to deliver quality results and meets pre-determined timelines

Represents the business and provides coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processes

Uses project management software / tools and applicable templates to prepare documentation, tracks, monitors and reports information, and maintains database(s) as applicable

Ensures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.)

Identifies, take ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriate

Participates as a member of the team in executing assigned deliverables within specified parameters

Keeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities

Supports the project team and the business by continuously developing knowledge in own area

  • Must be eligible for employment under regulatory standards applicable to the position.

Hours:

Standard Office Hours

Job Description:

The Business Process Manager I uses bank operations knowledge and skills obtained through education and experience to partner with the business lines he/she supports. Analyzes current business processes and procedures to identify opportunities for process improvement, increase operational efficiency, provide business line project support, develop and maintain metrics/service level reporting and serve as a subject matter expert for assigned units.

Core Responsibilities:

  • Responsible for identifying operational efficiencies in CCUL

  • Partner with internal and external stakeholders in CCUL

  • Develop business cases to present to leadership

  • Scanning the landscape for opportunities for growth and drive efficiency

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Province/State:

New Jersey, South Carolina

City:

Greenville, Mount Laurel

Qualifications:

Bachelors degree

5+ years bank operations experience

Strong PC skills including but not limited to Microsoft Suite software

Aptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertise

Expert level requiring advanced business knowledge

Ability to consult on the largest and most complex projects

Skilled in research, analysis, problem solving, metrics and reporting

Ability to identify process gaps and weaknesses

Strong interpersonal and influence skills to enable change without direct control

Ability to prepare and present findings and recommendations in a methodical manner

Skilled in time management and driving tasks to completion

Strong verbal and written communication skills

Demonstrated leadership skills

Preferred Qualifications:

Project management skills

Work Location:

Greenville Campus Building A - 200 Carolina Point Parkway, Mount Laurel - 12000 Horizon Way

Business Line:

TD Bank AMCB

Job Category - Primary:

Project Management

Job Category(s):

Project Management

**Province/State (Primary):

New Jersey

ProvState 2:

South Carolina

City (Primary):

Mount Laurel

City(s) 2:

Greenville

Job Family:

Business Process Management

Time Type:

Full Time

Employment Type:

Regular

Work Remotely:

Nationwide

Compensation Information:

For additional information regarding the compensation of this position, please click here

Benefits Information:

For an overview of TD's Benefits program, please visit TD's Total Rewards site (https://hrportal.ehr.com/tdtotalrewards)

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

DirectEmployers