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TD Bank IT Operations Specialist (US) in Lexington, South Carolina


Job Title:

IT Operations Specialist (US)

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:


Department Overview:

Building a World-Class, Diverse and Inclusive Technology Team at TD

We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you.

This primary responsibilities for this role will include: assessing departmental processes and practices; designing tools / solutions; developing, supporting, and maintaining deployed tools / solutions.


United States

Job Requirements:

What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position:

  • Undergraduate Degree or Technical Certificate

  • Graduate Degree preferred.

  • 7+ years relevant experience.

  • Readiness and confidence in installing, configuring, upgrading business applications/systems in co-ordination with appropriate stakeholders.

  • Experience as a primary subject matter expert in multiple areas and consultant on aspects of operational support and solutions.

  • Ability to take on assignments that are highly complex and multifaceted.

  • Previous experience monitoring, coaching/ educating a small team of IT professionals.

  • Strength in ability to facilitate technical information exchange amongst project teams, the business and/or outside vendors.

  • Must be eligible for employment under regulatory standards applicable to the position.



Job Description:

About This Role

We are looking for someone who will act in a lead capacity and provide expert advice on operational system, applications planning, performance, availability, integration, support, and release/deployment management.

Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position:

  • Define, deploy and lead systems/applications and technical infrastructure operations to support clients and applications.

  • Identify, recommend, source, negotiate and implement solutions (buy/build/reuse) to enhance customer experience, availability, and/or reduce cost in support of client needs.

  • Influence product direction, foresee issues and gaps, identify solutions and work comfortably with leading edge products that are untested/ unproven in the market.

  • Manage complex application deployment in load balanced service-oriented environment.

  • May help test, debug, analyze and document environment components.

  • Research and analyze business requirements to recommend the best solutions within the business technology architecture. collect environment requirements for infrastructure implementation by analyzing the current system environment, using technical tools and utilities.

  • Develop and configure environments from conceptualization through stabilization using various platforms.

  • Troubleshoot initial failures, coordination of resolution efforts and communication with appropriate members.

  • Work with Architects to ensure that environment modifications interact appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the project.

  • Develop and recommend technical strategies and solutions to maintain and/or expand service levels.

  • Collaborate with business leaders, IT professionals, vendors to assess viability/priority of projects, ensure issues are clearly communicated.

  • Lead / contribute to the project management processes conduct pre and post implementation reviews.

  • Integrate technical solutions with the business environment, recognizing systems interdependencies and reusability, and ensuring seamless delivery.

  • Ensure appropriate security levels are established and maintained for processes, information exchange and system implementations.

Oher duties as assigned • Driving Requirements: • Travel Requirements:


The successful candidate will join small "Enablement" team supporting the bank's US technology operations organization.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


South Carolina




Preferred Qualifications - Here are the preferred qualifications for this role:

  • SQL Language experience such as MS SQL

  • Object Oriented Programming

  • Advanced Excel experience

  • MS DBA experience

  • Visual Basics for applications

  • Tableaus or PowerBI experience

  • ServiceNow experience

Work Location:

151 Corley Mill Road

Business Line:


Job Category - Primary:

Technology Solutions

Job Category(s):

Technology Solutions

**Province/State (Primary):

South Carolina

City (Primary):


Job Family:

IT Operations

Time Type:

Full Time

Employment Type:


Work Remotely:


Compensation Information:

For additional information regarding the compensation of this position, please click here

Benefits Information:

For an overview of TD's Benefits program, please visit TD's Total Rewards site (

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.