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TD Bank Loan Ops Rep IV in Lewiston, Maine


Job Title:

Loan Ops Rep IV

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at and .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Auto req ID:


Department Overview:

The Loan Operations Representative IV performs various administrative tasks involved in servicing Loans.


United States

Job Requirements:

High school diploma or GED

3+ years related experience

Proven knowledge of Loan Operations policies and procedures as well as related agency regulations

Proven computer literacy and proficiency in common PC applications

Proven attention to detail and the ability to prioritize workload to meet unit objectives

Proven ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the work group is required

Excellent interpersonal skills, as well as excellent written and verbal skills

Must possess strong analytical and administrative abilities



Job Description:

Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations

Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff

Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities

Makes entries in general ledger related to paperwork and information processed

Approves and reviews general ledger entries and/or invoices for accuracy and completeness

Provides input and assistance to management in developing and maintaining budget

Identifies, audits, investigates, and rectifies departmental discrepancies

Reviews work and provides information and procedural knowledge to less experienced staff

Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members

Responds to the most complex inquiries and issues from Customers and internal units; Researches information to provide responses and resolution

Contacts Customers to explain items affecting their accounts

Follows up with branches and other units to resolve discrepancies and Customer issues


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.





Work Location:

Bates Mill #3 (140 Mill Street)

Business Line:


Job Category - Primary:

Administrative / Clerical / Support

Job Category(s):

Administrative / Clerical / Support, Insurance

State (Primary):


City (Primary):


Job Family:

Banking Operations

Time Type:

Full Time

Employment Type:


Hours/Availability Detail:

Mon-Fri 8a-430p - in office

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