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TD Bank Sales Support Specialist II in Jacksonville, Florida


Job Title:

Sales Support Specialist II

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:



United States

Job Requirements:

Performs variety of activities for an LOB designed to support, enhance and increase overall sales performance according to established Company policies and applicable legal and regulatory guidelines

Administers ongoing sales and marketing support programs equitably according to plan designs and guidelines, which may include sales contests, product promotions, regional programs and other activities

Provides project coordination to new or existing sales support programs

Leads or assists with strategy meetings, determining sales and marketing needs and requirements and generating ideas

Provides input and advice based on extensive knowledge of other Company initiatives and industry practices; ensures coordination with other initiatives

Researches various issues, ideas, problems and opportunities discussed in strategy meetings to generate additional information to add to projects

Creates project plans, adding ideas from research and ensuring that issues, concerns and priorities identified in meetings and other communications are addressed

Implements project plans; communicates with various internal personnel, corporate marketing and other Company departments and outside vendors to coordinate assigned programs and complete projects

Resolves problems by coordinating with necessary individuals as needed, secures approvals as necessary

Creates sales and marketing materials as necessary in support of various programs and projects

Writes copy, secures approvals and coordinates layout and production with appropriate internal or outside personnel

Designs and develops administrative guidelines for assigned programs

Maintains appropriate records, databases and information relating to assigned programs and projects according to procedures

Reports to more experienced personnel, management and others on project status and updates

Assists sales force as necessary, answering questions from staff and customers and providing information and other support as appropriate

Provides training to sales staff and others relating to new and ongoing LOB sales and marketing programs, initiatives and activities

Coordinates with department training as well as corporate training staff to develop and deliver training as needed

Maintains appropriate records, databases and information relating to assigned programs and projects according to procedures

Reports to management and others on program status and updates

Evaluates effectiveness of programs and initiatives; receives feedback from various LOB areas and outside vendors, passes information to others as necessary and incorporates changes into future project plans

Monitors, evaluates and modifies programs to meet needs of LOB

Communicates with other areas and Company departments as necessary to exchange information, receive feedback and maintain uniformity of work in accordance with established program guidelines

Maintains knowledge of overall Company and LOB sales initiatives and industry trends

Maintains understanding of LOB sales, operations and other practices and procedures and applicable legal and regulatory guidelines

  • Must be eligible for employment under regulatory standards applicable to the position.



Job Description:

The Sales Support Specialist performs a variety of activities for a line(s) of business (LOB) designed to support, enhance and increase overall sales performance. The Sales Support Specialist coordinates various LOB sales, marketing support and enhancement programs and initiatives under the direct supervision of experienced personnel.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.






Bachelor's degree or progressive work experience in addition to experience below

2-4 Years of related experience

Project management experience, including ability to coordinate resources and prioritize tasks under deadline

Strong knowledge of sales support and effective sales enhancement techniques within the industry

Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement

Vendor relationship experience helpful

Attention to detail

Experience skillfully and tactfully managing others without direct authority

Self motivator and creative thinker

Experience coaching and influencing others to achieve goals

Excellent communication skills, including strong presentation skills and writing ability

PC skills

Maintains appropriate sales licensing if required

Work Location:

9715 Gate Parkway N

Business Line:


Job Category - Primary:

Commercial Banking

Job Category(s):

Commercial Banking

**Province/State (Primary):


City (Primary):


Job Family:

Sales & Customer Field Support

Time Type:

Full Time

Employment Type:


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