TD Bank Business Unit Application Support Analyst II in Jacksonville, Florida
Business Unit Application Support Analyst II
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ .
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The Business Unit Application Support Analyst II provides support to various corporate and business line applications. Applies knowledge of the business line and knowledge of the system technology to business problem solving.
- Must be eligible for employment under regulatory standards applicable to the position.
Bachelors degree or progressive work experience in addition to experience below
3+ years related experience required
Excellent communications, problem-solving and decision making skills.
Must be able to relate technical solutions to operational issues.
Strong organization, planning and coordination skills.
Knowledge of systems testing procedures and practices
Provides assistance to team members and may assume a lead role within projects
Participates as subject matter experts on strategic initiatives involving system support
Adds financial value to company by analyzing company data to identify and recommend initiatives that positively and materially impact the financial results of the company
Monitors system files received, ensuring accuracy and resolving issues as needed with vendors
Identifies ways to customize and enhance current business applications to meet the functional needs of the business
Assists and develops test plans for all phases of system changes, conversions and projects to ensure implementation meets all requirements and does not affect overall system functionality
Acts as liaison between system users and IT and/or Vendor, answering questions and troubleshoot. Helps senior management by giving insightful and proactive reporting and analysis and various corporate and business line initiatives
Works cross-functionally as required to drive strategic initiatives, improve processes, and research and resolve issues
Periodic travel may be required
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Florida, Maine, New Jersey, South Carolina
Falmouth, Greenville, Jacksonville, Mount Laurel
4600 Touchton Road East, 70 Gray RoadWest Falmouth Crossing, Greenville Campus Building A - 200 Carolina Pointe Parkway
TD Bank AMCB
Job Category - Primary:
Operations & Underwriting, Technology Solutions
Business Application Ownership Management
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