TD Bank Business Analyst III-REMOTE in Jacksonville, Florida
Business Analyst III-REMOTE
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
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• Provide business support, control function development, monitoring and oversight of customer facing digital online portal as part of US Customer Assistance
• Proactively identify issues and opportunities for the portal by analyzing data via SQL, Splunk and/or other analytical tools
• Assists junior analysts in Identifying root causes of issues and tracking all issues to resolution
• Maintain Business System Documentation of the portal including a full suite of test cases and coordinate and lead testing initiatives for the portal
• Leads the development of requirements for new functionality and business as usual releases for the portal
• Participates in projects or other activities in support of Business Optimization as assigned
• Agile and PDLC project methodologies helpful
- Must be eligible for employment under regulatory standards applicable to the position.
Works independently but receives assistance/coaching from more senior levels
Coaches other team members, as appropriate, within area of expertise
Identifies, develops, and maintains key linkages with business partners including the retail product management, retail distribution, commercial banking, support services and North American business partners such as TD Wealth Management, TD Ameritrade and TD Insurance
Helps senior management by giving insightful and pro-active reporting and analysis and various corporate and business line initiatives
Works with line of business team members/ resource
Resolves issues and problems by conferring with staff, management, other internal departments, outside contacts as necessary
Works cross-functionally as required to drive strategic initiatives and improve processes
Adds financial value to company by analyzing company data to identify and recommend initiatives that positively and materially impact the financial results of the company
The Business Analyst III provides analytical and project management support to various corporate and business line strategic initiatives according to established Company procedures and applicable legal and regulatory guidelines.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Delaware, Florida, Maine, South Carolina
Falmouth (ME), Greenville, Jacksonville, Wilmington
Bachelors degree or progressive work experience in addition to experience below
3+ Years of related experience
Excellent communication skills
Excellent problem-solving and decision making skills
Exceptional active listening skills
Proven ability to meet deadlines while simultaneously working on multiple projects
300 Delaware Ave., Suite 105, 4600 Touchton Road East, 70 Gray Road West Falmouth Crossing, Greenville Campus Building A - 200 Carolina Point Parkway
TD Bank AMCB
Job Category - Primary:
Business Analysis / Reporting
Business Analysis / Reporting, Enterprise Data & Analytics
For additional information regarding the compensation of this position, please click here
For an overview of TD's Benefits program, please visit TD's Total Rewards site (https://hrportal.ehr.com/tdtotalrewards)
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.