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TD Bank Ops Analyst I in Greenville, South Carolina


Job Title:

Ops Analyst I

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at and .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Auto req ID:


Department Overview:

Location: Greenville, SC

Hours: M-F, 10 am - 7 pm


United States

Job Requirements:

Must be eligible for employment under regulatory standards applicable to the position.

Coordinates and/or assists with projects of strategic importance for Transaction Services. Project scope may encompass other areas within Bank Operations

Participates in the identification, developments, and implementation of operational efficiencies for bank operations

Researches and applies Customer requirements in the development and enhancement of systems

Acts as a project manager for small-scale projects that involve work with external vendors

Participates in performance management and development activities

Maintains a working knowledge of Transaction Services processes and acts as a resource for resolving technical or operational issues

Participates in projects, communicates project status and provides timely escalation of issues to senior management to ensure project objectives are met

Updates the Fraud Detection database of commercial or small business customers' remote deposit capture equipment based on information provided by the TD Treasury Management team

Directs the work of 2 or more full time employees and handles complaints in the absence of a Collections Supervisor

Supports large ATM Project/Conversions

Provides day to day business partner support for lenders, commercial relationship owners & Treasury Management Services

Maintains a working knowledge of Operations processes and acts as a resource for resolving technical or operational issues

Trains employees

Assists management with the investigation of internal and external audit findings



Job Description:

The Operations Analyst I acts as an Operations owner or representative on projects which are primarily focused on the continuous improvement of Transaction Services. Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas. The job complies with Federal regulations and industry rules including, but not limited to Bank policies and procedures, as well as all job relevant Risk Management and Corporate standards.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


South Carolina




High School Diploma or equivalent

1-3 Years of related experience

Strong technical abilities including database and spreadsheet proficiency. Must be able to relate technical solutions to operations issues and concerns.

Previous experience coordinating multidimensional projects

Effective verbal and written communications

Work Location:

Greenville Campus Building B - 200 Carolina Point Parkway

Business Line:


Job Category - Primary:

Business Analysis / Reporting

Job Category(s):

Business Analysis / Reporting

State (Primary):

South Carolina

City (Primary):


Job Family:

Banking Operations

Time Type:

Full Time

Employment Type:


Hours/Availability Detail:

M-F, 10 am - 7 pm

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.