TD Bank Jobs

Job Information

TD Bank Mgr Business Application (US) in Greenville, South Carolina


Job Title:

Mgr Business Application (US)

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:


Department Overview:

The Operations and Solutions Support (OSS) Team is part of the Strategy, Solution and Transformation (SST) team within Global AML (GAML). Team's mandate is to manage Business as Usual (BAU) operations of existing AML Applications, contribute to the enhancement of existing AML Applications by providing delivery support on Segment Projects and regularly scheduled Maintenance Releases, advancing application KPI/KRI Reporting to help inform on GAML strategy and roadmap and advancing innovation through process improvement and automation frameworks to enhance efficiencies and effectiveness. This role has direct accountability for leading and managing US based AML systems and owns overall accountability for managing operational risk and controls for the applications as it pertains to Incident Management and Business Operations.


United States

Job Requirements:

Undergraduate degree or technical certificate

7+ years relevant experience

Advanced knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards

Knowledge of function policies, procedures and practices

Analytical and program solving skills are required

Knowledge of current and emerging competitor and market trends

Skill in managing budgets and resource allocation

Skill in mentoring, coaching and performance management

Skill in using analytical software tools, data analysis methods and reporting techniques

Skill in using computer applications including MS Office

Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives

Ability to communicate effectively in both oral and written form

Ability to work collaboratively and build relationships across teams and functions

Ability to work successfully as a member of a team and independently

Ability to exercise sound judgement in making decisions

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Ability handle confidential information with discretion

Ability to contribute to strategic direction of the function and provide advice to senior leadership


  • Experience leading Business Operations & Support teams

  • Ability to communicate effectively in both oral and written form

  • Ability to work collaboratively and build relationships across teams and functions.

  • Ability to exercise sound judgement in making decisions.

  • Ability to analyze, organize and prioritize work while meeting multiple deadlines.

  • Ability to work effectively in a fast paced environment while demonstrating flexibility to adjust to changing work priorities

  • Must be eligible for employment under regulatory standards applicable to the position.



Job Description:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Leads and manages a sizeable team of professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results

Ability to present and make recommendations to senior management and executives

Ensures an integrated approach with other business areas, broader organization, and enterprise as appropriate

Coordinates and prioritizes multiple initiatives and manages resource allocation

Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB

Provides support and contributes to the overall discipline and strategy for respective areas

Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise

Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines

Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business

Focus on short to medium-term issues (e.g. 6-12 months)

Develops and leads business application strategy roadmap, as well as provide approval and prioritization of technology changes deployments. Decisions on choice of vendor, application functionality/feature, business rules; ensure changes are aligned with application strategy & roadmap

Coordinates with key leaders to determine required capabilities, prioritizes the portfolio of new programs, and promotes usage of application capabilities

Ongoing alignment to ensure capability needs

Establishes and oversees budgets and ensure approved funds are appropriately utilized to achieve business objectives

Ensures appropriate risk controls are in place, are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g., Privacy, Legal, Compliance, Office of the Chief Data Officer, etc.)

Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies

Activities range from change management support and communication support to ensure changes to features/functions or business rules/processes meet's application owner's requirements

Responsible for risk and audit management and assessments (eg. BARA/BTRA, Basel, ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and Office of the Chief Data Officer

Oversees budget management and reporting as well as provide business application owner decision support

Oversees adherence to SLA, issue management, issue communication, vendor management, user group support and promoting adoption


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Maine, New Jersey, South Carolina


Greenville, Lewiston, Mount Laurel

Work Location:

Bates Mill #3 (140 Mill Street), Greenville Campus Building A - 200 Carolina Point Parkway, Mt Laurel - Operations Center Bldg 1 - 9000 Atrium Way

Business Line:


Job Category - Primary:

Anti-Money Laundering / Compliance & Regulatory Relations

Job Category(s):

Anti-Money Laundering / Compliance & Regulatory Relations

**Province/State (Primary):


ProvState 2:

New Jersey

ProvState 3:

South Carolina

City (Primary):


City(s) 2:

Mount Laurel

City(s) 3:


Job Family:

Business Application Ownership Management

Time Type:

Full Time

Employment Type:


Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.