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TD Bank Loan Ops Supv I in Greenville, South Carolina

342789BR

Job Title:

Loan Ops Supv I

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

Auto req ID:

342789BR

Department Overview:

Remote within FL, SC & NJ

Preferred Skills:

Credit Disputes

Credit Card processing

Credit reporting

Fair Credit Report Act

Credit Reporting Resourcing Guide (CRRG or Metro 2)

Consumer Data Industry Association (CDIA Certified)

Country:

United States

Job Requirements:

  • Supervises operations of one or more discrete units or teams in operations

  • Recommends modifications to improve performance of units supervised within framework of established policies

  • Works with Supervisor II or Group Management to address performance problems, hire staff, train team members, etc

  • May supervise a unit or units geographically separated from department management

  • Ensures SLAs are consistently met

  • Monitors day-to-day activities of the department

  • Responds to elevated customer issues

  • Participates in project teams within team or across the division

  • Works to incorporate WOW! Standards within team

  • Facilitates meetings; records minutes

  • May recommend and implement the achievement of process enhancements

  • Applies knowledge of All Loan Operations in achieving efficiency and productivity objectives for the group

  • May develop relationships with management of internal and external functions/departments to enhance productivity of managed units

  • Seeks to influence others as needed to gain support and sponsorship for departmental initiatives

  • May facilitate change through positive reinforcement of milestones and successes escalating key issues to more senior management as necessary

  • May supervise the performance management process, supporting Employees in their personal and performance development

  • Must be eligible for employment under regulatory standards applicable to the position.

Hours:

M - F

Job Description:

The Loan Operations Supervisor I oversees operations of several functions or processes, manages workflow and staff.

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Province/State:

South Carolina

City:

Greenville

Qualifications:

  • HS or equivalent with progressive work experience in addition to experience below

  • 1-3 years related experience required

  • Knowledge of processes and procedures of related areas is preferred

  • Leadership, coaching, counseling, and supervisory skills

  • Excellent written and verbal communications skills

  • Knowledge of relevant banking rules and policies is preferred

  • Some budgetary management experience is preferred

  • Ability to balance competing priorities and make sound business decisions is required

  • Work supervised is generally divided into 2 or 3 discrete functions and Employees supervised are usually between 10 and 20

  • Occasional travel may be necessary Work Location: Greenville Campus Building B - 200 Carolina Point Parkway Business Line: TD Bank AMCB Job Category - Primary: Operations & Underwriting Job Category(s): Operations & Underwriting **Province/State (Primary): South Carolina City (Primary): Greenville Job Family: Retail / Commercial Operations Time Type: Full Time Employment Type: Regular Hours/Availability Detail: 40

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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