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TD Bank Loan Ops Mgr II in Greenville, South Carolina


Job Title:

Loan Ops Mgr II

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:


Department Overview:

The Loan Operations Manager II manages or oversees operations of several functions or processes within Loan Operations. This position directly manages a staff of individual contributors.


United States

Job Requirements:

Work experience equivalent to Bachelors degree 3-5 years related experience required

In-depth knowledge of principles, policies, and practices related to operations.

Demonstrated leadership, delegation, coaching, and mentoring skills.

Demonstrated ability to resolve operational issues and conflicts.

Excellent written and verbal communications skills.

Demonstrated problem/conflict resolution skills.

Demonstrated knowledge of relevant banking and regulatory rules and policies.

Proven ability to balance competing priorities and make sound decisions within, and outside of, established policy.

Proven ability to develop new policies and procedures in response to, and in anticipation of, changes in the business environment.

Work supervised is generally divided into 6 to 10 (or more) diverse operational units with total Employees supervised generally ranging from 75 to 250 Employees.

Exhibit forward thinking capabilities.

Occasional travel required.



Job Description:

Oversees operations of several functions or processes within operations.

Develops and manages the team by recruiting, training and coaching.

Leads and applies the performance management process, supporting Employees in their personal and performance development.

Continuously accesses the quality of team member performance, incoming volumes, productivity, capacity, SLAs and metrics.

Establishes policies and procedures to manage the performance of units supervised.

Provides leadership in the absence of the department manager or may represent the interests of the department in committees, presentations, etc.

Serves as change agent to identify and implement continuous improvement within teams.

Provides recommendations toward strategic vision and tactical goals.

Participates or leads multiple projects within department or across divisions.

Develops relationships with management of internal and external functions/departments to enhance productivity of managed units.

Influences others to gain support and sponsorship for departmental initiatives.

Manages bank conversions as they pertain to managed operational units.

Develops effective strategies and tactics to ensure successful completion and implementation of project goals and service level agreements.

Develops and maintains an overall operating budget, ensures adherence to budget, and takes corrective action as necessary.

Delegates budgetary assignments to subordinate managers.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Florida, New Jersey, South Carolina


Greenville, Jacksonville, Mount Laurel


Experience with FCRA regulation V preferred

Experience with CDIA Metro 2 also preferred

Work Location:

4600 Touchton Road East, Greenville Campus Building A - 200 Carolina Point Parkway, Mount Laurel - 12000 Horizon Way

Business Line:


Job Category - Primary:

Operations & Underwriting

Job Category(s):

Operations & Underwriting

**Province/State (Primary):

South Carolina

ProvState 2:


ProvState 3:

New Jersey

City (Primary):


City(s) 2:


City(s) 3:

Mount Laurel

Job Family:

Retail / Commercial Operations

Time Type:

Full Time

Employment Type:


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