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TD Bank Banking Spec I - TDAF in Greenville, South Carolina

300344BR

Job Title:

Banking Spec I - TDAF

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

Auto req ID:

300344BR

Department Overview:

Job Description Summary

The Banking Specialist I - TDAF promotes strong and lasting Customer relationships in a Call Center environment by providing quality Customer service and sales in an efficient and highly professional manner. Achieves a high level of success by understanding Customer needs and identifying opportunities to grow the business.

Country:

United States

Job Requirements:

  • Must be eligible for employment under regulatory standards applicable to the position.

High School Diploma or GED

0+ Years of related experience

Retail Customer service, banking, or call center experience preferred

Experience in financial sales or retail sales preferred

Ability to use/learn current technology and software applications related to position

Excellent interpersonal and verbal communication skills required

Effective written communication skills preferred

Ability to work in a fast-paced, challenging work environment

Excellent problem-solving and time management skills

Experience handling confidential information preferred

Must be able to adhere to a set schedule which may include weekends and holidays

Hours:

Varied

Job Description:

Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel

Displays positive, professional tone, exhibit empathy when required, deliver key attributes and provide a WOW! experience for the Customer

Takes ownership of Customer concerns and resolve Customer issues at first point of contact

Arrives on-time and log-in ready to receive/make Customer calls as scheduled throughout the shift

Identifies and refers high value or potential Customers to the appropriate personne

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Province/State:

Florida, South Carolina

City:

Greenville, Jacksonville

Work Location:

Greenville Campus Building C - 200 Carolina Point Parkway

Business Line:

TD Bank AMCB

Job Category - Primary:

Call Center

Job Category(s):

Call Center

**Province/State (Primary):

South Carolina

City (Primary):

Greenville

Job Family:

Contact Centre

Time Type:

Full Time

Employment Type:

Regular

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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