TD Bank Assistant Head Teller, Germantown in Germantown, Maryland
Auto req ID 217897BR
Job Title Assistant Head Teller, Germantown
Job Status Full Time
Country United States
Business line TD Bank AMCB
Job Category - Primary Retail Banking - Customer Service
Job Category(s) Retail Banking - Customer Service
TD Description About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ .
The Assistant Head Teller provides legendary Customer Service while supervising the Teller and/ or Platform team.
Provides exceptional Customer service.
Demonstrates competency and accountability with Store operational standards.
Assists in the preparation and development of the Store Sales Plan, promotional strategies and activities.
Establishes and solidifies Customer relationships.
Leads, coaches and models quality service at every Customer interaction.
Delegates projects to team members to manage.
Maintains Service performance.
Offers and encourages support for Retail events that promote the brand.
Must be eligible for employment under regulatory standards applicable to the position.
High School diploma or GED.
1-2 Years of related experience.
Completed or enrolled in the Assistant Head Teller Achieve Program preferred.
Strong organization, interpersonal and communication skills.
Sound judgment in decision making and problem solving.
Ability to multi-task and maintain order on Teller line.
Basic knowledge of Outlook, Word and Excel.
Primarily work in assigned Retail Store. Occasional travel required for Classroom Training, On-the-Job Training and regional meetings.
Hours Open / Open
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Province/State (Primary) Maryland
City (Primary) Germantown
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.