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TD Bank Credit Rep I 11/2 (Bilingual English & Spanish) AM schedule in Charlotte, North Carolina


Job Title:

Credit Rep I 11/2 (Bilingual English & Spanish) AM schedule

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

Auto req ID:


Department Overview:

Schedule: 11:45AM - 8:30PM Days Off: Tues & Fri


United States

Job Requirements:

  • Must be eligible for employment under regulatory standards applicable to the position.

Handles and decisions basic application processing

Create new lines of credit and credit line increases

Checks information to ensure data integrity by comparing findings to credit applications and system information

Helps check and verify information in system vs. applications to ensure accuracy

Orders, obtains, and utilizes credit reports and other applicable credit history information

Assists with individual customer and small business applications credit decision process

Communicates with customers as needed, obtaining information, explaining credit decisions and other related issues

Reviews findings and results presented by underwriting system

Responds to telephone, written and other inquiries regarding account balances, interest rates, charges, statement requests and other issues as applicable

Resolves problems immediately within authority, defers for additional research or forwards to supervision or dispute resolution as needed

Authorizes finance and other charge givebacks when appropriate and within limits of authority

Refers Customer disputes to research area



Job Description:

The US Credit Cards & Unsecured Lending (CCUL) Credit Representative I assists with TD credit card customer and small business applications credit decision process and servicing existing accounts.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


New Jersey, North Carolina, South Carolina


Charlotte, Fort Mill, Greenville, Mount Laurel, Ramsey


High School Diploma or equivalent experience

0-2 Years of related experience

Analytical ability and computer skills, to understand and use automated underwriting system

Organized and detail-oriented

Ability to work in a high-volume, deadline-driven environment

Good communication skills, both verbal and written

Limited credit authority as applicable

Must be available to work a variable schedule which may include nights and weekends

Work Location:

535 East Crescent Avenue, Greenville Campus Building A - 200 Carolina Point Parkway, Mt Laurel - 6000 Atrium Way, Remote Charlotte

Business Line:


Job Category - Primary:

Call Center

Job Category(s):

Call Center

**Province/State (Primary):

South Carolina

ProvState 2:

New Jersey

ProvState 3:

North Carolina

ProvState 4:

New Jersey

City (Primary):


City(s) 2:

Mount Laurel

City(s) 3:


City(s) 4:


Job Family:

TD Product Management

Time Type:

Full Time

Employment Type:


Hours/Availability Detail:

11:45AM - 8:30PM Days off: Tues & Fri

Work Remotely:


Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.