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TD Bank Manager, Controls Management (US) - QA Methodology in Burlington, Vermont


Job Title:

Manager, Controls Management (US) - QA Methodology

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit . Find TD Bank on Facebook at and on Twitter at and .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit .

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

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Department Overview:

This position can be worked remote within the TD Footprint.

The QA Methodology Manager will facilitate the development and maintenance of key QA Methodology processes and framework to support all AMCB Core Operations. This role will also collaborate with the Control Framework and Core Resiliency partners across Core Operations. In this role the QA Methodology Manager will have line of sight to essential key functions, and work directly with Line of Business stakeholders, key business owners, and our 1B QC team to complete full end-to-end process reviews and assessments of existing testing, and work to develop new testing as required. The QA Methodology Manager will also institute routines that will enhance resiliency across Core Operations.


United States, US TD Footprint

Job Requirements:

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance, and promoting teamwork

  • Supports the documentation and maintenance of key 1A Control Management frameworks and processes

  • Serves as a Subject Matter Expert on the control environment and management for Core Operations for areas of focus

  • Challenges existing processes and controls, and make recommendations as necessary

  • Participates as a member of the team in executing assigned deliverables in key areas of focus

  • Supports the Core Operations Control Management team by continuously developing knowledge in own area

  • Identifies risk and potential control failures, and makes recommendations to mitigate risk, ensuring the timely opening and remediation of self-identified findings as necessary

  • Provides training and support the line of businesses within Core Operations in increasing their Risk and Control knowledge

  • Contributes to relevant reporting and key risk insightsEnsures alignment with customer expectations to deliver a WOW! Experience

  • Requires innovative thinking to develop new solutions impacting areas of responsibility

  • Must be eligible for employment under regulatory standards applicable to the position.


Standard Business Hours

Job Description:

The Manager, Controls Management uses Risk and Control and Bank Operations knowledge to strengthen and support the control environment across Core Operations. Partners with key risk and control partners across the bank to provide an end to end and consistent approach to managing controls within the lines of business. Analyzes control processes and breakdowns to provide business line support and develop effective solutions.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Connecticut, District of Columbia, Delaware, Florida, Georgia, Massachusetts, Maryland, Maine, North Carolina, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, South Carolina, Virginia, Vermont, TD Footprint


Atlanta, Baltimore City, Boston, Burlington, Charlotte, Cherry Hill, Concord, Fairfield, Greenville, Miami, Mount Laurel, New York, Philadelphia, Portland, Providence, TD Footprint, Vienna, Washington, Wilmington


  • Bachelors degree

  • 7+ years relevant Risk & Controls or Bank Operations experience

  • Excellent written and oral communication skills

  • Conceptual thinker, ability to wade through processes and data and arrive at conclusions

  • Strong leadership & team collaboration skills

  • Ability to effectively manage multiple projects and priorities simultaneouslyPreferred qualifications:

  • A background in any type of testing (QA/QC/audit/second line)

  • Ability to effectively manage multiple projects and priorities simultaneously Work Location: 4140 Church Road Business Line: TD Bank AMCB Job Category - Primary: Operations & Underwriting Job Category(s): Operations & Underwriting State (Primary): New Jersey State #2: New York State #3: Florida State #4: Massachusetts State #5: Pennsylvania State #6: South Carolina State #7: Connecticut State #8: New Hampshire State #9: Maine State #10: Vermont City (Primary): Mount Laurel City #2: New York City #3: Miami City #4: Boston City #5: Philadelphia City #6: Greenville City #7: Fairfield City #8: Concord City #9: Portland City #10: Burlington Job Family: Business Process Management Time Type: Full Time Employment Type: Regular Job Searches Match: Statewide State #11: Virginia State #12: Maryland State #13: Delaware State #14: Rhode Island State #15: District of Columbia State #16: North Carolina State #17: Georgia City#11: Vienna City #12: Baltimore City City #13: Wilmington City #14: Providence City #15: Washington City #16: Charlotte City #17: Atlanta Pay Range: $83,720 - $136,240 annually

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