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TD Bank Store Mgr III -Avenue U, Brooklyn (Mandarin/Cantonese) in Brooklyn, New York

270097BR

Job Title:

Store Mgr III -Avenue U, Brooklyn (Mandarin/Cantonese)

TD Description:

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ .

Auto req ID:

270097BR

Country:

United States

Job Requirements:

  • 4-year degree or equivalent experience

  • 4+ years related experience required

  • Supervisory or leadership experience required

  • Excellent verbal and written communication skills

  • Demonstrated ability to provide Legendary Customer Service

  • Proven sales ability and business development skills, including ability to conceptualize and implement strategies

  • Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives

  • Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external Customers

  • Small Business lending experience required

  • Previous consumer and residential lending experience preferred

  • Knowledge of Bank product lines and services as well as an understanding of Store operations and security

  • Demonstrated ability to lead and motivate team members

  • Proven knowledge of Microsoft Office suite

  • Proficient in expense management

  • Notary License (Preferred)

Hours:

40

Job Description:

The Store Manager III develops and manages an account portfolio including: Deposits, loans, fees and expenses (commercial, small business and consumer). The Store Manager III leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through sales management. This job coaches and develops the store team, ensuring ongoing training, performance management and talent development and is responsible for overall performance of the store through all Store Sales, Service and Supervisory Personnel. The Store Manager III promotes the TD brand through active leadership within the community. At the discretion of the leadership of the Market, this position may be asked to manage more than one location within close proximity to one another.

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

  • Accountable for achieving an overall Legendary Customer Experience in the Store

  • Serves as Small Business Advocate for the Store through active engagement in the local community and cultivating Center of Influence (COI) relationships

  • Proactively reaches out to Small Business Customers and Prospects to develop and deepen relationships through needs-based conversations

  • Makes quality referrals to appropriate partners

  • Originates loan applications, handles Conditions of Lending and conducts loan closings

  • Ensures team members fully complete required training prior to servicing Customers

  • Responsible for the Operational Standards of the Store, including but not limited to, cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety

  • Leads by example and coaches team members to focus on Customer Experience, by having needs-based conversations and offering financial solutions to meet our Customers' needs

  • Accountable for achieving both Store and individual performance metrics

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Province/State:

New York

City:

Brooklyn

Qualifications:

  • 4 year degree or equivalent experience.

  • 5+ years related experience required.

  • Strong leadership experience.

  • Demonstrated verbal and written communication skills.

  • Proven sales ability and business development skills, including ability to conceptualize and implement strategies.

  • Successful Certification as a Consumer Lender and Small Business lending experience required.

  • Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives.

  • Proven knowledge of Bank product lines and services as well as an understanding of Store operations and security.

  • Demonstrated ability to lead and motivate team members.

  • Good financial analysis skills.

  • Proven presentation, analytical, interpersonal and collaborative skills with all-level internal and external Customers.

  • Solid knowledge of Microsoft Office Suite.

  • Notary License (Preferred).

Work Location:

1602 Avenue U

Business Line:

TD Bank AMCB

Job Category - Primary:

Retail Banking - Management

Job Category(s):

Retail Banking - Management

**Province/State (Primary):

New York

City (Primary):

Brooklyn

Job Family:

Retail Sales & Service

Time Type:

Full Time

Employment Type:

Regular

Hours/Availability Detail:

40/flexible

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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