TD Bank Commercial Sales Asst III in Boston, Massachusetts
Commercial Sales Asst III
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
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Provides professional and efficient service to external and internal Customers.
Responsible for the most complex payments, advances, pay-downs, wires and line of credit adjustments.
Works closely with Relationship team with early delinquency resolution.
Prepares correspondence under the direction and review of Relationship Team.
Resolution of exception reporting items.
Serves as a resource for Commercial Sales Assistant I & II.
Develops and makes recommendations of procedures and process flow.
Supports and assists Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan information.
Must be eligible for employment under regulatory standards applicable to the position.
The Commercial Sales Assistant III provides ongoing Customer service and documentation support as the Relationship Team’s liaison on assigned accounts.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Boston, Braintree, Burlington
High school diploma or equivalent experience.
3-5 years related experience required.
Demonstrated knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines.
Demonstrated knowledge of commercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan to value ratio and other related information.
Demonstrated knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting the technical details of the loan system for Customers and Relationship Team.
Exceptional Customer service skills.
Strong analytical, problem solving and organizational skills.
Strong communication skills, both verbal and written.
Flexible and adaptable to change, with demonstrated ability to learn new tasks and systems quickly.
Demonstrated attention to detail, including ability to review large amounts of detailed documents for accuracy.
Strong PC skills, along with knowledge of Relationship Team systems and software.
Able to learn and assist others with new tasks and systems.
1700 District Avenue
TD Bank AMCB
Job Category - Primary:
Sales & Customer Field Support
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