TD Bank Head of Commercial Loan Implementations & Process Oversight in Baltimore, Maryland
Head of Commercial Loan Implementations & Process Oversight
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .
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The Head of Commercial Implementations & Process Oversight leads Commercial Loan Operations through corporate initiatives and strategic change. Initiatives or change examples include the introduction of new systems, acquisitions, and shifting job responsibilities. This includes driving all "Change the Bank" initiatives including system simplification, process automation and enhancements. Champions measurable continuous process improvements according to established policies and procedures and applicable legal and regulatory guidelines.
4-year degree or the equivalent combination of education and work experience required
10+ years related experience required
Excellent understanding of commercial loan administration industry practices, including loan document coordination and preparation, collateral, process improvement and related legal and regulatory guidelines
Strong management skills and experience, with ability to coach, train and motivate staff effectively
Highly organized, with demonstrated ability to develop, analyze, improve and apply complex policies, processes and procedures
Ability to initiate and coordinate projects involving multiple departments
Excellent communication skills, both verbal and written
- Must be eligible for employment under regulatory standards applicable to the position.
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Leads Commercial Operations through corporate initiatives and strategic change; Initiatives or change examples include the introduction of new systems, acquisitions, and shifting job responsibilities; This includes driving all "Change the Bank" initiatives including system simplification, process automation and enhancements
Champions measurable continuous process improvements according to established policies and procedures and applicable legal and regulatory guidelines
Proactively manages controls, drive change and consistency across all products, and deliver on productivity and service level targets
Assesses internal and external customer needs and manages commercial lending support activities to ensure services are delivered according to established high standards. Audits department performance, developing and implementing corrective measures as necessary. Formulates and implements plans to improve performance statistics as needed
Manages and motivates people by creating an environment conducive to the development and retention of diverse and high performing talent
Leads interaction model with key stakeholders to manage SLAs, performance, audit oversight, productivity for Commercial Servicing
Builds and executes Communication strategy across five hubs and remote locations
Delivers on Road to Strong maturity theme attributes for CLOS and alignment with strategic and regulatory programs
Contributes and develops management responses for audit and ACM issues and drive remediation
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Florida, Georgia, Maine, Maryland, New Jersey, South Carolina, Virginia
Alexandria, Atlanta, Baltimore City, Greenville, Jacksonville, Lewiston, Mount Laurel
Experience rethinking and redesigning processes & Experience with Shaw and ACBS highly preferred
3603 Boston Street, 4600 Touchton Road, Building 200, Suite 400, Bates Mill #3 (140 Mill Street), Greenville Campus Building A - 200 Carolina Point Parkway, Mt Laurel - 6000 Atrium Way, Remote Alexandria, Remote Atlanta (GA)
TD Bank AMCB
Job Category - Primary:
Personal & Commercial Banking Executives
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