TD Bank Senior Analyst – North American Fraud Analytics (FC & FMG) in Jacksonville, Florida
Auto req ID 171498BR
Job Title Senior Analyst – North American Fraud Analytics (FC & FMG)
Job Status Full Time
Country UNITED STATES
Province/ State Delaware
Cust Center Bldg 2
Deficiency Recovery Center
Greenville Campus B
Wilmington - Market Street
Business Line TD Bank AMCB
Job Category - Primary Global Security & Investigations
Business Analysis | Reporting
Global Security & Investigations
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. at http://www.tdbank.com/ Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com at http://www.td.com/ .
The Senior Analyst – North American Fraud Analytics is responsible to develop and monitor fraud rules while balancing the impact to operational teams and the customer experience. This role also involves data preparation, reporting as well as informing business requirements on products/processes. The Senior Analyst – North American Fraud Analytics applies analytical and technical skills leveraging sophisticated tools/detection systems. The Senior Analyst – North American Fraud Analytics performs detailed and timely analysis of fraud.
•Conducts analysis on customer, account and transactional data to create segmentation and develop fraud rules/strategies while balancing the impact to operational teams and the customer experience.
•Accountable for loss targets and the customer experience generated by fraud strategies.
•Monitors and adjusts existing detection strategies to ensure continued effectiveness.
•Creates management reporting for fraud metrics, strategy performance and trends analysis.
•Prepares data and reporting and informs business requirements on products/processes.
•Maintains on-going processes and data updates.
•Acts as a subject matter expert and represents the team at system/project meetings as well as industry forums.
•Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendors.
Please Note: This position may sit anywhere within the TD Footprint (Maine to Florida).
•Bachelor's degree in a numerate discipline e.g. Math, Statistics, Business required
•2-4 years or internships/coop work experience in analytical capacity
•Experience in fraud management - asset
•Proficient with data extraction/mining tools: SQL - required, Knowledge Seeker - asset, SAS - asset
•Proficient with Microsoft Office applications; Advanced Excel
•Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required.
•Experience with Neural Network tools including FALCON is preferred.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at firstname.lastname@example.org. Please include your full name, contact information and details about your request within the e-mail.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Province/State (Primary) New Jersey
City (Primary) Mount Laurel
ProvState 2 Delaware
City(s) 2 Wilmington
ProvState 3 Florida
City(s) 3 Jacksonville
ProvState 4 South Carolina
City(s) 4 Greenville