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Job Information

TD Bank Compliance Business Oversight Manager (US): Consumer Deposit Products, Fraud Operations, and Deposit Servicing in Falmouth, Maine

Work Location:

Mount Laurel, New Jersey

Hours:

40

Pay Details:

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Compliance

Job Description:

Department Overview:

The compliance department provides compliance oversight and independent guidance for consumer banking products and supporting business lines.

  • This role will provide compliance regulatory guidance and oversight for Deposit Products, Fraud Operation, and sales/serving of deposit products.

  • This role will be responsible for the following:

  • Regulatory guidance and independent challenge/oversight for new products, projects, regulatory change

  • Subject matter expertise in Consumer Banking regulations, for example: Reg CC, Reg DD, Reg E, Reg Z, E-Sign, FCRA, FDIC

  • Conducting regulatory research

  • Reviewing business line policies and procedures for adherence to applicable regulations

  • Incident and issue management to determine regulatory impact and appropriate remediation

  • Compliance risk assessments and control effectiveness reviews

  • Supporting regulatory reviews including inquiries, audits, and exams

  • Performing independent compliance reviews to test adherence to federal and state regulations

The above details are specific to the role which is outlined in the general description below.

Job Description:

The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.

Depth & Scope:

  • Works independently and is accountable for managing a specialized Compliance function or area

  • Provides comprehensive coverage for a significant business or functional area across all legal entities and jurisdictions where TD operates

  • Provides advanced analysis and/or specialized reporting to support business partners, functional areas or centers of expertise

  • Provides guidance and support to analysts on matters related to portfolio and specialty

  • Typically a subject matter expert for a key functional Compliance area and business

  • Contact for business management, dealing with non-routine information

  • Manages/assists with regulatory reviews including inquiries, audits, and exams

  • Identifies and leads problem resolution for project/program complex requirements related issues at all levels

Education & Experience:

  • Undergraduate degree preferred or equivalent work experience

  • 7+ years relevant experience

  • Relevant professional designations and/or certifications as required

  • Advanced knowledge of a variety of products and services, systems, and compliance advisory standards, procedures, laws, rules and regulations

  • Knowledge of risk management environment, standards and regulations

  • Knowledge of current and emerging trends

  • Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives

  • Ability to contribute to strategic direction of the Compliance advisory function and provide advice to senior leadership

  • Skill in mentoring and coaching

  • Skill in using advanced analytical software tools, data analysis methods and specialized reporting techniques

  • Skill in using computer applications including MS Office

  • Ability to communicate effectively in both oral and written form

  • Ability to work collaboratively and build relationships across teams and functions

  • Ability to work successfully as a member of a team and independently

  • Ability to exercise sound judgement in making decisions

  • Ability to analyze, organize and prioritize work while meeting multiple deadlines

  • Ability to handle confidential information with discretion

Customer Accountabilities:

  • Proactively advises the business of new and changed Compliance regulatory and/or policy changes

  • Formulates relevant and meaningful insights from data analysis and leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to address business regulatory requirements and issues

  • Contributes to the development and implementation of Compliance programs

  • Guides partner through the development, implementation, oversight and management of effective Compliance Programs

  • Prepares summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance

  • Represents Compliance on internal or external committees relating to designated business activities as required

  • Delivers relevant subject matter expertise and Compliance advice to business management

  • Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices

  • Maintains oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis

  • Manages high risk initiatives and escalations; leads initiatives/guidance as appropriate

Shareholder Accountabilities:

  • Actively assists in developing Compliance Team procedures

  • Facilitates the periodic Compliance risk and self-assessment activities for designated business using TD's Enterprise Compliance Risk Assessment Framework

  • Monitors that assessments (monitoring, risk assessment etc.) are completed and communicated in a continuous and timely fashion

  • Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate

  • May provide review and content in the development of annual awareness training

  • Manages the risk assessment process for assigned businesses

  • Protects the interests of the organization, our customers and our communities – identifies and manages risks, and promotes the prompt and thorough resolution of escalated non-standard, high risk issues

  • Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience

  • Actively manages relationships within and across various business lines, corporate and/or control functions and promotes alignment with enterprise and/or regulatory requirements

  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts

  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

  • Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest

  • Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge transfer within the team and business

  • Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

  • Participates in personal performance management and development activities, including cross training within own team

  • Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

  • Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

  • Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships

  • Contributes to a fair, positive and equitable environment that supports a diverse workforce

  • Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel – Occasional

  • International Travel – Never

  • Performing sedentary work – Continuous

  • Performing multiple tasks – Continuous

  • Operating standard office equipment - Continuous

  • Responding quickly to sounds – Occasional

  • Sitting – Continuous

  • Standing – Occasional

  • Walking – Occasional

  • Moving safely in confined spaces – Occasional

  • Lifting/Carrying (under 25 lbs.) – Occasional

  • Lifting/Carrying (over 25 lbs.) – Never

  • Squatting – Occasional

  • Bending – Occasional

  • Kneeling – Never

  • Crawling – Never

  • Climbing – Never

  • Reaching overhead – Never

  • Reaching forward – Occasional

  • Pushing – Never

  • Pulling – Never

  • Twisting – Never

  • Concentrating for long periods of time – Continuous

  • Applying common sense to deal with problems involving standardized situations – Continuous

  • Reading, writing and comprehending instructions – Continuous

  • Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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